Own scientific engagement across the account lifecycle

Act as the primary scientific counterpart for enterprise customers, both new and existing.
Leading discovery discussions, platform demos, and deep technical walkthroughs, both internally as well as with prospects and customers.
Understand customer workflows, their potential pain points, and success criteria at a level that goes beyond surface requirements.

Support pre-sales (technical & scientific)

Support sales in complex enterprise cycles by shaping the scientific narrative.
Run demos, pilots, and PoC’s focused on real discovery workflows.
Translate customer needs into clear technical and product implications.
International travelling to both clients and conferences will be required for ~ 30% of your time.

Drive post-sales adoption and value realization

Ensure successful onboarding, adoption, and long-term platform usage.
Identify friction points early and work with internal teams to resolve them.
Actively contribute to adoption and expansions by demonstrating scientific value and ROI.

Be the internal scientific reference

Serve as a key internal stakeholder for product and roadmap discussions.
Support Product Management with making informed decisions grounded by real customer discovery practice.

Represent the customer internally

Bring structured, high-signal feedback from customers into ENPICOM.
Support with aligning our science -, product -, and engineering departments around real-world discovery needs.

PhD in Immunology, Computational Biology, Bioinformatics, or a closely related field within Life Sciences.
Hands-on experience in biologics discovery (antibodies, immune repertoires, or related modalities).
Deep understanding on how discovery teams are actually working experimentally, computationally, and organizationally.
Experience with NGS data and sequencing-driven workflows.
Wet-lab background is preferred (although this does not have to be based on a recent experience).
Comfortable in working with software platforms; not afraid of technical depth.
Experience in working within a service delivery environment, preferably within antibodies and/or large molecules.
Strong in relationship building, presentation and communications skills.
Able to communicate fluently with both scientists and software/product teams.
You’re curious an structured, but pragmatic.
Fluent in English (both verbally and written), additional languages (German, Dutch, Spanish) are preferred.

Measurable increase in adoption and satisfaction across key enterprise accounts.
Successful scientific demos and evaluations yielding new clients.
Customers see you as a trusted peer, a partner and problem-solver, not just as a vendor.
Product decisions are better informed by real customer discovery workflows.
ENPICOM’s scientific credibility with enterprise customers is materially stronger.

Principal Scientific Account Lead