Administrative Officer

Your mission

As our Administrative Officer, you are the organised, reliable hub that keeps our office and communications running smoothly. Together with our office support colleague, you provide administrative support to the Management Team, and you help team leads and colleagues across the organisation where needed. You also look after day-to-day communications such as the website, newsletters, surveys and shared mailboxes. It is a varied role for someone who likes structure, takes initiative, and enjoys being the person colleagues can count on.

• Correspondence and communications:  manage individual and shared mailboxes; draft and distribute correspondence; update the website (WordPress), including posting content and adding events; create and send newsletters (Mailchimp); distribute surveys (SurveyMonkey).
• Meetings and scheduling:  coordinate calendars; plan and organise meetings; prepare agendas; take minutes and follow up on actions and reports.
• Administrative support:  provide administrative support to the Management Team, and ad hoc support to team leads, the Scientific Team and other colleagues as needed.
• Member administration and records:  maintain the member registry; keep SharePoint and digital filing structured and up to date; handle information confidentially and in line with data protection requirements.
• Office procedures:  maintain and improve office procedures and workflows and suggest practical improvements.
• Office management:  purchasing office supplies and other office needs; vendor relations; equipment management; coordinating office and internal team events.

Your profile

You consider yourself: 

• Organised and structured, with a strong eye for detail
• Proactive: you spot what needs doing and take the initiative
• Good at managing your time, being flexible, setting priorities, and meeting deadlines
• Comfortable working independently as well as part of a team
• Discreet and trustworthy with confidential information
• A friendly, service-minded communicator

• MBO level 4 (or equivalent) in office/secretarial support, communication or a related field
• Relevant experience in an administrative, office support, or communication role
• Excellent written and spoken English
• Good working knowledge of Microsoft Office
• Experience with Mailchimp, WordPress, SharePoint, SurveyMonkey, DocuSign or Monday.com is a plus

About us

At EuroQol, we help the world understand what health means to people.

The EuroQol Research Foundation is a Dutch non-profit organisation based in Rotterdam. We are the home of EQ-5D, one of the most widely used instruments for measuring health-related quality of life. Researchers, clinicians, health technology assessment bodies and policymakers around the world use EQ-5D to understand how patients experience their health and to make better decisions about care and treatment.

Behind this global impact is a small, international team of around 35 colleagues in our Rotterdam office. That means short lines, real ownership and the chance to see how your work contributes to research used worldwide. We value collaboration, curiosity and care for each other, and we offer a professional, informal working environment where people can grow.