Customer Management Specialist

Younium is a powerful cloud platform that handles complex subscriptions, streamlines financial operations, and delivers massive reporting capabilities in one place. It makes subscription management effortless, intelligent, and ready for scale.
We are in full growth mode. You’ll thrive in a high-energy, creative, and transparent environment fueled by collaboration. With hubs in Amsterdam, Kraków, Stockholm, Malmö, and Philadelphia, plus remote contributors, we’re building a truly global team.
As a Customer Success Manager at Younium, you’re a trusted partner to our customers and their main point of contact throughout their journey. Your focus is on customer outcomes: helping customers realise the value they set out to achieve when choosing Younium.
You’ll be based in our Amsterdam office and carry full commercial responsibility for your customer portfolio, including retention, expansion, and long-term success.
You bring 3-5 years of experience in a customer facing role in Customer Success or Account Management within SaaS/Software/Tech.
You’re comfortable working with ERP, CRM, or Subscription Management tools .
You’re comfortable speaking with executives; it’s a plus if you worked with finance teams and CFOs before.
You’re fluent in English and ideally Dutch; German is a plus.
You know the basics of financial flows like quote-to-cash , or you're eager to learn.
You’re structured and like working in a team.
We offer a remote-friendly setup, flexible hours, and boundaries you can trust.
Work on one of the most innovative platforms in subscription management and directly influence how our customers scale.
Join the entire Younium team on annual trips (recently we have been to Croatia, the Netherlands, and Sweden).
A talented, supportive team: And just as importantly, who collaborate closely and truly enjoy spending time together - from regular team lunches to relaxed after-work hangouts.
starting date for this position will preferably be ASAP.