Graduate AI & Digital Success Specialist - Dutch speaking

ppWelcome to the forefront of AI-driven communication. At Trengo, we're redefining the industry by replacing repetitive work with meaningful conversations through our AI-powered customer engagement platform. We unify communication channels and leverage agentic AI to deliver proactive, human-like service for thousands of businesses worldwide. /p pAs a fast-moving Dutch scale-up backed by a $36M Series A, we thrive on acceleration. We are looking for a pioneer to help us bridge the gap between human connection and digital efficiency. /p h3bThe Role: Digital-First Success /b /h3 pThis is a newly created, hybrid role for someone who sits at the intersection of relationship management, data-driven marketing, and tech enthusiasm. You aren't just managing accounts; you can help co-create a proactive, tech-first customer journey. /p pYour mission is to move away from traditional, constant 1:1 meetings toward scalable, tech-driven engagement. You will use data triggers and AI activation strategies to ensure our customers stay healthy and engaged at scale. /p h3bWhat your day looks like /b /h3 ul lipbScalable Activation: /b You'll help design and execute outreach programs, in-app notifications, and webinars to drive deep product activation across your portfolio. /p /li lipbAI Champion: /b Your primary objective will be finding scalable ways to help customers implement and see the value of Trengo's AI-driven features. /p /li lipbData-Driven Strategy: /b You'll use data triggers and CRM automations to identify which customers need a nudge and which are ready for expansion. /p /li lipbProactive Engagement: /b While you focus on digital-first success, you are a strong proactive communicator who is ready to jump into meetings with customers when a personal touch is needed to drive growth. /p /li lipbPortfolio Management: /b You will take ownership of a segment of our business, allowing the team to focus on high-touch accounts while you master the art of a wider "one-to-many" success. /p /li /ul h3bWe'd love to meet you if you: /b /h3 ul lipbExperience: /b You have approximately one year of professional experience and are ready to continue growing your career in a fast-paced SaaS environment. /p /li lipbTech Data Savvy: /b You have a high degree of technical affinity. You are comfortable with automations and enjoy exploring how AI can optimize workflows. /p /li lipbLanguages: /b You have business proficiency in both Dutch and English. You feel confident supporting our core Dutch market and collaborating internally in both languages. /p /li lipbCommunication Style: /b You can translate complex technical topics into clear, actionable advice. You love talking to people but are also on top of activating customers through scalable channels like webinars or video content. /p /li lipb'Hacker' Mindset: /b You are a self-starter who is always looking for a more efficient, automated way to solve a manual problem. /p /li /ul h3bOur Tech AI Mindset /b /h3 pAI is not a buzzword at Trengo - it's part of how we build and operate. You'll work with AI-driven features, automation, data, or tools that help us move faster and smarter. We value thoughtful use of AI that creates real value for customers and teams. /p h3bWhat's in it for you? /b /h3 pThis is what we carefully prepared for you: /p ul lipA key role where you'll make a visible impact in a vibrant scale-up environment. /p /li lipHybrid working + 2 months per year to work abroad. /p /li lipA strong onboarding program with hands-on training and a dedicated buddy to set you up for success. /p /li lipMental health support with free sessions from on-demand psychologists (OpenUp). /p /li lipLearning budget + 2 extra days off to attend courses or conferences. /p /li lip28 vacation days to rest, recharge, and travel /p /li lipTravel reimbursement to our Utrecht HQ. /p /li lipMonthly internet phone allowance to stay connected. /p /li lipDutch courses for our international colleagues. /p /li lipDaily warm lunches prepared by our workplace experience team when you're at our beautiful Utrecht office. /p /li lipPension contribution to help you plan for the future. /p /li lipSabbatical: After two years, enjoy up to three months away (unpaid) to rest, recharge, or see the world. /p /li /ul h3bOur hiring process /b /h3 ol lipbIntroductory call /b - First conversation with our Talent team. /p /li lipbManager interview /b - Deep dive into experience and expectations. /p /li lipbPractical assignment /b - Role-related, real-world challenge. /p /li lipbTeam connection /b - Meet future colleagues and confirm mutual fit. /p /li /ol pWe aim to keep the process clear, fair, and timely, and we'll keep you informed at every step. /p pWe believe great ideas come from diverse perspectives. If you're excited about this role but don't meet every requirement, we encourage you to apply. /p p#LI-Hybrid /p p#LI-MT1 /p /p #J-18808-Ljbffr