Service Coordinator

pAs Coordinator Services, you will play a key role in supporting our operational team by ensuring all administrative processes are managed efficiently and in line with our Quality Management System. This position requires a proactive mindset, strong organizational skills, and a customer-focused approach. By actively leveraging our TDM system and contributing to both departmental and individual KPIs, you will help drive operational excellence and support the achievement of our company goals. /pbr /pPlanning and Deploying Technicians Efficiently: /pulliScheduling and dispatching technicians for installations, repairs, and maintenance. /liliEnsuring optimal use of technician time and resources to meet service demands. /li /ulpDrawing Up Quotations and Contracts: /pulliPreparing detailed quotations for services and parts. /liliDrafting and managing service contracts with clients, ensuring all terms and conditions are clear and agreed upon. /li /ulpPurchasing Parts, Materials, and Services: /pulliSourcing and purchasing necessary parts and materials for service tasks. /liliManaging relationships with suppliers to ensure timely and cost-effective procurement. /li /ulpProcessing and Handling the Administration: /pulliMaintaining accurate records of service calls, work orders, and customer interactions. /liliHandling invoicing, payments, and other administrative tasks related to service delivery. /liliResponding to customer inquiries and requests for service. /liliScheduling and coordinating maintenance, validation, and calibration services to ensure equipment is functioning correctly and meets regulatory standards. /li /ulbr /ulliRequired education level: MBO 4 / HBO work- and thinking level in relevant field /liliExperience within a service company /liliKnowledge of ERP system is an advantage. /liliExperience in similar role is an advantage. /liliCommunication skills: The ability to communicate clearly and effectively with customers, technicians, and other stakeholders is crucial. /liliProblem-solving ability: Quickly and efficiently identifying and solving problems is essential to keep services running smoothly. /liliOrganizational skills: Coordinating various tasks and managing time and resources requires strong organizational skills. /liliCustomer orientation: A service coordinator must always prioritize the needs and satisfaction of the customer. /liliTechnical knowledge: Depending on the sector, a good technical background may be necessary to understand the nature of problems and solutions. /liliStress resistance: The ability to work under pressure and remain calm in stressful situations is important. /liliTeamwork: Collaborating with different teams and fostering a good working atmosphere is a key competency. /li /ulbr /pstrongDare to go further in your career. /strongJoin our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. /p pstrongThe work we do changes people's lives for the better. /strong It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. /p pWe are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. strongApply today! /strong /p br /