Operations Agent Export

IntroductionpbMove the world with us! /b /pbrKlaar om te solliciteren? Lees de omschrijving alstublieft minstens één keer door voordat u op \'Solliciteren\' klikt.brpAIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us! /ppDoes that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder! /pOverviewpAs bOperations Agent Export /b, you will coordinate and execute international air freight shipments end to end, ensuring customer requirements are met through accurate quotations, scheduling, documentation, tracking, and billing in line with SOPs, KPIs, and regulatory requirements. You will proactively manage shipment status and exceptions, collaborate with customers, partners, and internal teams, and ensure full compliance with safety, security, and Dangerous Goods regulations while contributing to a safe work environment. /pResponsibilitiesulliWork with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating to ensure the customer’s request is satisfied /liliPrepare profitable quotations accurately /liliSet shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals in a timely manner /liliCoordinate the day-to-day export of products, including reviewing orders and documents /liliTrack and communicate all delays, damages, problems and work to resolve customer issues. /liliResponsible for all aspects of air international operations such as customer service, data entry of shipments, operations and billing /liliManage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule /liliCoordinate recovery/delivery schedules with various cartage agents and international partners /liliPartner with local sales teams to communicate problems to customers, international partners, and other stations, as needed /liliEnsure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met /liliEnsure all shipments are properly billed within company guidelines and timelines /liliProcess and comply with all requirements listed by regulatory agencies /liliNetwork with corresponding departments to ensure files are billed and posted prior to end of month /liliExecute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable) /liliContribute actively to a healthy and secure work environment by reporting unsafe/ unsecure/ unhealthy conditions and possible improvements /li /ulQualificationsullimin. 2 years of experience as a Air Freight Forwarder (Export) /liliUtilizes established procedures but decides action within task /liliMust be able to perform in a fast pace / high volume work environment /liliAttention to detail /liliProblem Solving /liliFluent oral and written English and Dutch is a must /liliStrong PC skills (Windows, Microsoft Office applications) preferred /liliCargo Wise Software experience a plus /liliITAR, Dangerous Goods or TSA work experience / regulations /liliVGB security clearance (or the ability to obtain it) is required for this position /li /ulWhat AIT Can Offer YoupWe believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy: /pulli27.5 holiday days per year to relax and recharge /liliA solid pension plan to secure your future /liliAccess to an online learning library and regular training opportunities to support your professional growth /liliEmployee support programs focused on your well-being /liliFive paid volunteer hours per year, giving you time to make a difference /liliExclusive employee discounts through Deel, adding extra perks to your everyday life /li /ulAbout AIT WorldwidepAIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. xgiwjmb With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options, these include customs brokerage, warehouse management and all-round worry-free services. /pbr