Application Management Specialist

A sustainable, profitable, and enjoyable future for dairy farmers by combining robotics, engineering, and farming knowledge – that’s what we believe in.
It all started in 1948 with the dream of two brothers in Maassluis. Since then, we have become an innovative frontrunner in automated systems for dairy farmers all over the world. With 2,500 specialized professionals, we continuously work on new agricultural revolutions. We do this from our Campus in Maassluis (the building with the highest sustainability performance in the Netherlands), as well as from other international locations. Together, we share one goal: making dairy farming attractive for the next generation.
Job Description

As an Application Specialist within the Digital Operations Center (DOC), you play a crucial role in ensuring the optimal performance of our digital products, such as Lely Horizon. Together with your (international) colleagues, you are responsible for solving complex technical issues while safeguarding the continuity and security of our digital solutions.
In this third-line support role, you work closely with colleagues from Product Development, regional offices, and other internal stakeholders. Your focus lies in analyzing, improving, and coordinating application-related issues, as well as structurally enhancing our services.
Are you analytically strong, communicative, and do you enjoy working in a technical and international environment? Then keep reading!
Your main responsibilities:
Provide third-line support for questions, incidents, and bugs related to digital products such as Lely Horizon.
Gather data, analyze complex issues, and formulate structural solutions together with stakeholders.
Collaborate effectively with colleagues from Product Development, Support, and Operations to implement improvements.
Contribute to the development of structural monitoring and optimization processes.
Ensure clear documentation of analyses, solutions, and improvement proposals.
Visit Lely offices to strengthen cooperation with international colleagues.
Qualifications

You enjoy working in an environment where innovation and collaboration are at the core. You don’t need to be a deep technical expert, but you do understand how applications are built and how systems such as SQL and Azure function. You are proactive, easily connect with various stakeholders, and gain energy from solving both technical and organizational challenges.
In addition, you bring:
Higher professional education (HBO) level, with an IT/technical background (through studies or work experience).
At least 3 years of relevant work experience in an IT environment, preferably with digital platforms or application management.
Knowledge of database principles (such as SQL) and cloud environments (such as Azure).
Experience with Agile/Scrum/Lean is a plus.
Strong communication skills in English (spoken and written).
Analytical and problem-solving mindset with a proactive attitude.
Willingness to participate in the 24/7 hotline after internal training (1 day every 9 days).
Living within commuting distance of the Lely Campus and willing to be on-site at least 3 days per week.

Additional Information

Working at Lely means contributing to sustainable progress within one of the most innovative organizations in the Netherlands. You help future-proof the agricultural sector – and we make sure you have the space, resources, and support to do so.
What we offer:
An international work environment with room for initiative and entrepreneurship.
Excellent employment conditions, including up to 8 weeks of vacation per year and a solid pension plan.
A salary between €4,089 and €5,841 gross per month, with clear opportunities for growth beyond your starting salary.
Strong career development opportunities: you are in control of your growth and can choose from a wide range of trainings via our Lely Academy – from personal development to specialized professional courses.
Daily access to extensive sports facilities at our modern Lely Campus: an indoor gym, outdoor padel courts, an outdoor basketball and volleyball court, table tennis, and table soccer. You can join Hyrox workouts, sign up for personal training, or challenge your colleagues during an active break.
Enjoy fresh coffee and tea prepared by our own barista, with milk straight from our farm, plus a healthy and affordable company restaurant.
A healthy work-life balance thanks to our hybrid work policy: you work at least three days a week at the Campus, with flexible working hours and the option to spend extra time on-site (between 06:00 and 20:00).
A free shuttle bus takes you to and from the metro station in Maassluis, ensuring a smooth start and end to your day.
Successes are meant to be celebrated: from anniversaries to Christmas parties – at Lely, we know how to do that!
Recruitment agencies, consultancies, and/or staffing firms?
We appreciate your interest, but we recruit all of our candidates directly. We understand that as an intermediary you’d like to present candidates for our great vacancies and contribute to our ambitions, but this is not how our recruitment process is set up. This means that all unsolicited profiles submitted for Lely vacancies will be treated as direct applications.