Gemiddeld salaris: €4.749 /per maand
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...extra stap voor een klant te zetten? Denk jij graag mee in procesverbetering van de customer journey? Ben jij toe aan meer verdieping in je klantenservice functie? Dan ben jij de expert in klantenservice die postNL zoekt!
Heb jij nog een opzegtermijn bij je huidige baan...
Aanbevolen
Uurloon
Stage
Tijdelijk
Backoffice
Maandag
...ownership for all IT assets in scope. We are responsible for the delivery of services to our clients and stakeholders.
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels....
Aanbevolen
Met contract
Thuiswerk
...klant niet terug belt door een extra stap voor een klant te zetten? Denk jij graag mee in procesverbetering van de customer journey? Ben jij toe aan meer verdieping in je klantenservice functie? Dan ben jij de expert in klantenservice die postNL zoekt Heb jij nog een o
Aanbevolen
...and delivering long lasting value.
We are looking for an ambitious and pragmatic team player to strengthen our team of customer journey experts.
As a Customer Journey Expert (CJE):
You will combine market and system knowledge, product management, and business...
Aanbevolen
Thuiswerk
...tribe At Investments, we make investing accessible and help our customers responsibly grow their money. We support ING’s retail,... ....
Your role & responsibilities
As a Marketing Customer Journey Expert, you will be responsible for creating and executing marketing...
Aanbevolen
Stage
Thuiswerk
Ploegendienst
...Inleven, analyseren en communiceren
Bij Belsimpel zetten we ons elke dag in voor meer dan een miljoen klanten. Als Customer Journey Expert ben je verantwoordelijk voor de complete klantreis, van begin tot eind. Zet je analytische vaardigheden en inzicht in consumentenpsychologie...
Aanbevolen
Fulltime
Buitenland
Ochtenddienst
Middagdienst
...ING is looking for a Customer Journey Expert Insurance. Do you have experience in Insurance and are looking for a brand-new position as a customer journey expert? Then read on!
There has never been a more interesting time to work at ING. We’re on a journey that’s centered...
Aanbevolen
Thuiswerk
...Within ING Wholesale Banking Transformation Office, we are looking for a Customer Journey Expert. Are you an experienced Customer Journey Expert (Product Manager) with a strong focus on customer experience and behaviour in digital journeys and do you have a data-driven...
Aanbevolen
Met contract
Op afstand werken
Thuiswerk
...CTO Payments & Settlement Services (PSS) is looking for a Customer Journey Expert (CJE) to strengthen the Swift Services capability in ING. As a Customer Journey Expert, you will be working with a strong focus on fulfilling the role of a squad master in the Swift services...
Aanbevolen
€ 5.060 - € 8.100 per maand
Customer Journey Expert - Country Lead
The client
ING is a leading global financial institution with operations spanning approximately 40 countries and boasting a workforce of 57,000 employees. Committed to helping individuals and businesses advance in life and in their...
Aanbevolen
Met contract
Thuiswerk
€ 5.060 - € 8.100 per maand
Customer Journey Expert - Order Management
The client
As a global financial institution, ING is committed to advancing state-of-the-art payments platforms and settlement services through its Payment and Settlement Services (PSS) division. PSS focuses on delivering secure...
Aanbevolen
Met contract
Thuiswerk
...processes. It’s an exciting and challenging time to join the Customer Data domain. The next years, bold steps are to be made in moving... ...? Then we are looking for you!
Your task
As Customer Journey Expert you drive the development of new functionalities for managing...
Aanbevolen
...functionalities used in most of the propositions that ING offers to its customers.
The team
The Touchpoint Platform is a critical enabler... ...and Approval & Consent.
The Mission
As a Costomer Journey Expert for the “Approval and Consent” product, you will be...
Aanbevolen
Met contract
Thuiswerk
...started a transformation program to future-proof its IT landscape and enable further growth opportunities. Are you a hands on Customer Journey Expert / Business Analyst with experience in agile methodologies, project management, customer journey mapping and /or process...
Aanbevolen
Met contract
Thuiswerk
...to join us in our mission to help 1 mil. customers to become financially healthy?
Are you... ...by leveraging your expertise in customer journey strategies and social marketing within... ...Collections NL department as a Customer Journey Expert Financial Health / Social Marketeer....
Aanbevolen
Thuiswerk
Title: Digitalization Expert - Exportcontrol and Customs (f/m/d)
Rethinking IT. We have lots of ideas about how to successfully drive digitalization in companies. For example, with open cloud platforms, highly developed security systems, and clever tools for developers...
...Serviceplan Group Netherlands is looking for an Customer Journey Director BMW/MINI on behalf of ' The Marcom Engine'.
ABOUT THE MARCOM ENGINE
The Marcom Engine (TME) is the biggest transformation project in sales and marketing in the automotive industry....
Fulltime
...share orders, klanttevredenheid en kostenreductie). AlsDigital Journey Expert ben je verantwoordelijk voor het optimaliseren van het... ...samenwerkingen op om met andere afdelingen en Digital collega’s de beste customer journeys neer te zetten.
Als Digital journey expert ben je...
Op korte termijn
Thuiswerk
2 dagen week
Wat ga je doen
Als Assortment Analyst ga je aan de slag om de verschillende klantreizen van onze klanten in kaart te brengen. Specifieke vragen waar je mee aan de slag gaat zijn:
Wat zijn de verschillende behoeftes waarmee klanten naar de winkel komen?
Hoe maken ...
Met contract
Stage
...Lending is critical for our business banking customers to operate and grow. Granting loans is... ...risk.
We are responsible for all journeys ranging from detecting increased credit... ...We are looking for a customer journey expert who wants to help design, implement, and...
Met contract
Thuiswerk