Solutions Architect

pulliDataSnipper is hiring its first Solutions Architect - someone who’ll be the trusted technical voice in our most strategic accounts as we scale our cloud platform and bring agentic AI to regulated industries /liliYou’ll partner closely with our Solution Engineering and Sales teams on our most strategic deals - Big 4 firms, global enterprise accounts, and customers navigating the move from on-prem to cloud. But this isn’t just a deal-support role /liliYou’ll build the playbooks, reference architectures, and enablement materials that let our entire GTM org handle the hardest technical conversations at scale. And you’ll define the SA function itself - the intake model, the KPIs, the engagement playbook - that the next SAs will inherit /liliWin the technical conversation in strategic deals. Partner with Solution Engineers and Sales teams on enterprise and Big 4 opportunities. Run security, architecture, and compliance discussions with Heads of IT, CISOs, and InfoSec teams. Be the trusted technical voice that gets us through go/no-go gates /liliBuild customer confidence in our cloud journey. Articulate DataSnipper’s cloud platform architecture clearly and credibly, covering security, scalability, and compliance by design. Reassure regulated-industry customers that cloud adoption with DataSnipper is safe, compliant, and built for audit /liliBuild confidence in agentic AI for regulated markets. Lead the technical narrative on how DataSnipper’s AI agents operate inside audit and other regulated environments. Articulate the agent protocols, controls, human oversight, audit trails, and guardrails that make agentic functionality safe, governable, and defensible to CISOs, Heads of IT, and Big 4 advisors. As agentic AI becomes the dominant question in customer conversations, you’ll be the person who makes the framework credible /liliDe-risk migrations from on-prem to cloud. Lead the technical conversation with existing on-prem customers moving to our cloud platform. Build migration narratives, reference architectures, and risk-mitigation plans that turn hesitant customers into confident advocates /liliCreate reusable assets that scale. Produce playbooks, architecture diagrams, FAQs, security one-pagers, and reference materials that enable SEs, Sales teams, and Product to handle most technical questions without an SA in the room. Treat this as a core part of the job, not an afterthought /liliEngage Big 4 and enterprise influencers. Build relationships with Big 4 cloud advisors and Heads of IT at top-tier customers, ensuring DataSnipper’s cloud architecture meets the standards they advise their clients to demand /liliLay the foundation for the SA function. Define the processes, KPIs, intake model, and deal-engagement playbook that the next SA hires will inherit. Help shape how Solutions, Product, and InfoSec collaborate /liliBe the voice of the field internally. Feed patterns from customer conversations back into Product and InfoSec roadmaps, covering what’s blocking deals, what reassurances customers need, and what’s coming next /liliIn your first 3 months: You’ve built deep working knowledge of DataSnipper’s architecture as it stands today, where it’s heading, and the technical roadmap behind our cloud and AI transition. You understand what’s already in place, what’s actively changing, and what’s on the table for the next 12 to 18 months, including what’s architecturally possible, what isn’t, and what trade-offs we’re making. You’ve shadowed key SEs, sat in on live customer security reviews, and built the internal relationships across Product and InfoSec that this role depends on /liliIn your first 6 months: You’re the trusted technical lead on our top strategic accounts and have personally been in the room for the security and architecture reviews on our most significant active deals. We have meaningful momentum on cloud transitions, with a significant book of business moving from on-prem to cloud with renewed customer confidence, directly attributable to your involvement. You’ve shipped substantial enablement materials: playbooks, diagrams, security one-pagers, migration narratives, and reference architectures. Critically, the entire SE team has a confident basic talk track on data safety, architecture, and our agentic framework, one they can deliver without you in the room /liliIn your first 12 months: Confidence in our cloud and agentic story is now built into how our GTM org operates. Win rate in deals involving CISO or Head of IT review has materially improved, and SEs are running most technical conversations independently using the assets you’ve built. The migration playbook is in the hands of every CSM working with on-prem customers, and cloud transitions that previously felt stuck are now moving. You’ve defined the engagement model, KPIs, and hiring plan for the SA function, and we’re actively recruiting the next SAs behind you. You’re shaping product and security roadmap priorities, not just executing against them /liliYou’ll work most closely with our Solution Engineering team, your day-to-day partners in deals, and you’ll report into the Head of Solutions Engineering /liliYou’ll have a direct line into our Product and InfoSec leadership on everything from roadmap input to live customer escalations, and you’ll partner with Sales leadership and Sales teams on deal strategy and forecasting for our largest opportunities /liliExternally, you’ll build relationships with Heads of IT, CISOs, and Big 4 cloud advisors at our most strategic accounts, the people whose technical sign-off unlocks deals across their whole client base /liliAs the function scales, you’ll help define how the next SAs plug in alongside Solutions, Product, and InfoSec /li /ululliTrack record of producing scalable enablement assets such as reference architectures, security one-pagers, and playbooks that let GTM teams operate independently /liliComfort operating with ambiguity in a foundational role: you’ll define the SA playbook here, not inherit one /liliExcellent written and verbal communication in English, comfortable presenting to executive audiences and writing for technical ones /liliStrong working knowledge of public cloud architecture (Azure, AWS, or GCP) including security, identity, networking, data residency, and compliance patterns /liliFamiliarity with common enterprise compliance frameworks (SOC 2, ISO 27001, GDPR; SOX and audit-industry standards a strong plus) /lili5 to 10 years in solution architecture, pre-sales engineering, or technical consulting at a B2B SaaS company, ideally serving regulated industries such as audit, finance, legal, or healthcare /liliDemonstrated ability to lead high-stakes security and compliance conversations with enterprise IT, InfoSec, and CISO-level stakeholders, with the ability to translate technical depth into commercial confidence /liliIf you thrive at the intersection of deep technical expertise and high-stakes commercial conversations, and you’re excited by the chance to build something from scratch rather than step into an established seat, this one’s for you /liliWorked closely with Product and InfoSec teams to shape security and compliance roadmaps /liliFamiliarity with generative and agentic AI architectures, and with the architectural building blocks for document and data hosting at scale, including OCR pipelines, document storage, and processing infrastructure that platforms like DataSnipper rely on /liliBackground in AI/ML platform deployments in regulated environments, including data residency, retention, and model governance /liliExperience supporting on-prem to cloud migrations at scale /liliPrior exposure to the audit profession, Big 4 firms, or audit-tech buyers /li /ul /p #J-18808-Ljbffr