Solution Delivery Specialist (m/f/d)

pThis job is with Boston Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. /pbrHeeft u de juiste kwalificaties en vaardigheden voor deze baan? Ontdek het hieronder en klik op solliciteren om in aanmerking te komen.brpstrongDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance /strong /ppAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. /p pstrongSolution Delivery Specialist /strong /ppThe resource will be part of the Solution Delivery team, focusing on order automation and process improvements. /p pstrongYour Responsibilities will include: /strong /pulliConfigure, maintain, and optimize order processing solutions (e.g., Esker and EDI) to ensure accurate, efficient, and seamless order entry. /liliContribute to achieving EMEA and local automation targets. /liliContinuously drive process improvements by evaluating, piloting, and implementing new tools, technologies, and innovative ideas, while promoting their adoption across the organization. /liliIdentify automation blockers at both EMEA and country level, and support initiatives and projects aimed at resolving them. /liliEnsure the timely completion of assigned tasks and projects while adhering to established policies, procedures, and keeping accurate documentation. /liliActively participate in knowledge-sharing activities and best practice sessions to enhance team expertise and support automation objectives. /liliSupport the deployment and adoption of Global Customer Experience (GCX) solutions for both internal and external customers. /liliLeverage professional expertise and business knowledge to address diverse operational challenges and contribute to customer success, GCX objectives, and broader goals. /liliCollaborate effectively with cross-functional teams to identify, develop, and implement automation and process improvement opportunities. /liliMonitor and analyze process performance, providing recommendations to enhance efficiency, quality, and customer experience. /li /ul pstrongWhat we are looking for: /strong /pulliStrong interest in automation technologies, with a proven ability to rapidly learn and adopt new tools, technologies, and business concepts. /liliExcellent analytical and critical thinking skills, with a structured approach to problem-solving and strong attention to detail and accuracy. /liliCustomer-focused mindset with a proactive, solution-oriented approach and strong problem-solving capabilities. /liliStrong communication and interpersonal skills, with the ability to effectively collaborate within teams and across cross-functional stakeholders. /liliAbility to prioritize tasks efficiently, manage multiple responsibilities, and deliver results with minimal supervision. /liliExperience working with SAP and Salesforce Service Cloud. /liliAdvanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint. /liliFluent in German and English; proficiency in additional languages is considered an asset. /li /ul pstrongWhat we can offer to you: /strong /pulliA competitive compensation and benefits package /liliWorking in an international environment /liliInspirational colleagues culture /liliPossibility to make an impact /liliFast Growing and innovative environment /liliPossibility to work on personal development /li /ul pstrongRequisition ID: /strong /p pBoston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. xgiwjmb Learn more at   and follow us on LinkedIn. /p