Senior Field Application Engineer - Packaging Automation (Europe)

Delta, founded in 1971, and listed on the Taiwan Stock Exchange (code:2308), is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.

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Job Description

We are seeking a highly experienced and technically proficient Senior Field Application Engineer (FAE) to drive our growth and support our expanding customer base across the European market. You will serve as the primary technical bridge between our R&D/product teams and our European customers (OEMs and End-users).

The ideal candidate will possess over 10 years of hands-on experience in the packaging machinery industry, with deep technical expertise in Flowpack (Horizontal Form-Fill-Seal / HFFS) and Vertical Form-Fill-Seal (VFFS) applications.

Technical Support & Application Engineering

• Provide expert-level pre-sales and post-sales technical support to European customers, ensuring seamless integration of our automation solutions into HFFS, VFFS, and Flowpack machinery.
• Conduct detailed technical assessments of customer requirements and design customized engineering solutions (motion control, drives, PLC programming, and HMI integration).
• Troubleshoot complex technical issues on-site or remotely, minimizing customer downtime and ensuring optimal machine performance.

Market Expansion & Customer Relations

• Act as the trusted technical advisor to key European packaging OEMs and system integrators.
• Support the sales team during technical presentations, product demonstrations, and RFPs (Request for Proposals).
• Gather local market insights, tracking European packaging industry trends to influence our product roadmap.

Training & Mentorship

• Deliver high-quality technical training sessions and workshops for customers’ engineering teams and internal distributors.
• Mentor junior application engineers and share deep domain expertise regarding packaging applications.

Qualifications

Experience & Education

• Minimum of 10 years of proven experience as an FAE, Commissioning Engineer, or Automation Engineer specifically within the packaging machinery industry.
• Bachelor’s degree or higher in Electrical Engineering, Mechanical Engineering, Mechatronics, Automation, or a related technical field.

Technical Domain Expertise

• Must-Have: Deep, hands-on understanding of packaging mechanics and control loops for Flowpack, HFSS, and VFSS applications.
• Strong proficiency in PLC programming (e.g., IEC 61131-3 standards) and motion control systems (e.g., EtherCAT, Profinet, CANopen).
• Experience with major automation brands widely used in the European packaging market (e.g., Beckhoff, B&R, Siemens, Schneider Electric, or Rockwell) is highly preferred.

Soft Skills & Language

• Excellent problem-solving skills with a strong customer-centric mindset.
• Languages: Fluent in English (written and spoken) is mandatory. Fluency in another major European language (e.g., German, Italian, or French) is a significant advantage.
• Willingness to travel extensively across Europe (up to 40-50% depending on customer needs).