Customer Success Manager and Project lead

pbAmsterdam, Netherlands. Competitive salary plus benefits /b. /pbrHet is essentieel dat u als sollicitant aan de richtlijnen voor deze functie voldoet. Lees de onderstaande tekst daarom zorgvuldig door.brpThis role stands out for its blend of customer impact, data driven technology and real ownership. You will sit at the heart of client relationships, helping retail teams turn complex data into practical, value creating decisions while shaping how innovative SaaS solutions are adopted and scaled. /pThe CompanypThey are a fast growing technology organisation operating in the retail analytics and SaaS space. Their platforms support data driven decision making across areas such as pricing, promotions, assortment and customer loyalty. With an international, collaborative setup, they combine strong product development with a clear focus on long term customer success. /pThe RoleulliLead and support the implementation of data driven SaaS solutions for retail clients. /liliAct as the main point of contact for customers, balancing advisory partnership with hands on support. /liliConfigure platforms, dashboards and workflows to align with client processes and goals. /liliDeliver workshops and training sessions to ensure strong user adoption and value realisation. /liliAnalyse customer usage and feedback to optimise solutions and identify growth opportunities. /liliWork closely with product, analytics and delivery teams to continuously improve the offering. /li /ulYour Skills and ExperienceulliStrong commercial experience in customer success, account management or a similar client facing role within software or technology. /liliSolid understanding of data driven decision making and the ability to translate insights into practical actions. /liliExposure to retail processes such as pricing, promotions or commercial planning is highly valuable. /liliConfident communicator in both Dutch and English, comfortable engaging with a range of stakeholders. /liliStructured, proactive and analytical, with the ability to manage multiple client engagements effectively. /li /ulWhat They OfferulliA competitive salary aligned with experience. /liliExtensive training and development opportunities with a clear path for professional growth. /liliA collaborative, supportive team culture with a strong focus on knowledge sharing. /liliGenerous holiday allowance, pension contribution, and the tools you need to do your job well. xgiwjmb /li /ulHow to ApplypIf you are looking for a Customer Success Manager role in Amsterdam where you can make a tangible impact with data driven technology, apply now to find out more. /pbr