Account Manager

11 August 2024

We blend care and creativity to nourish the world.

Griffith Foods is a global product development partner specializing in high-quality food ingredients. We serve global and regional food companies worldwide. As a family business, we’ve valued people above all else for 100 years. Griffith is renowned for true, collaborative innovation. Our people care. We’re committed to helping our customers create better products - and a better, more sustainable world. Learn more about Griffith Foods at .

The purpose of the role

As an Account Manager, you will play a crucial role in accelerating growth (value & market penetration) with defined brands in Food Processors (FP) in mainland Europe and UK&I. You will manage relationships across countries, functions, and different hierarchies, broadening our network within local organizations and Head Offices in the European markets.

Responsibilities

• Manage business development and customer relationships with new and existing Food Processors accounts.
• Effective key account management; creating strong partnerships with relevant customer stakeholders. Co-ordinate all customer appointments, presentations, and demonstrations alongside marketing and R&D functions. Manage all GF follow-up, ensuring GF always remains relevant.
• Identify new opportunities within the customer’s business.
• Deliver price proposals, manage negotiations/tenders, and seek to improve GF profit.
• Manage legal contracts and price/volume/stock agreements.
• Collaborate with sales, marketing, and culinary leadership to define and execute the future strategic direction of the customer/item portfolio within GF.
• Manage projects & expectations of the customers while keeping in scope of GF strategy.
• Work on the customer’s specific details for documentation & process requirements.
• Manage all relevant internal relationships to enable delivery of commercial objectives e.g. Customer Care, Food Safety, Planning, R&D, Finance.
• Responsible for building and maintaining account plans across the area of responsibility.
• Adhere to FP systems & processes while always seeking improvement.
• Sales forecasting and collaborating with supply chain to deliver promotional volume.
• Build accurate price/volume proposals within Griffith Foods target.
• Support Finance to achieve payment as contracted with the customer.
• Support FP Segment Lead with ad hoc requests related to customers or internal requirements.
• Follow the market, competition, and new developments and provide feedback to Griffith Foods.
• Ability to travel regularly to Griffith Foods office & customer sites across Europe.
• Proactively and visibly support the Health and Safety standards, rules, and regulations of the organization.
• Be an ambassador for the Griffith Foods Purpose & Values.

Requirements

• Master’s degree preferably in Food Sciences, Business Administration, Economics, or equivalent combination of education and experience.
• A minimum of 5 years of progressive experience in sales within the Food industry and knowledge of global Food Processors brands.
• Experience launching new products with a customer.
• Fluency in English; other languages would be valuable.
• Ability to interpret numerical data e.g. financial P&L to help win or defend business.
• In-depth knowledge of the food industry and market characteristics and trends.
• International experience is considered valuable.
• Understanding of food/packaging supply chains.
• Ability to work independently and as part of a team.
• Strong commercial acumen and ability to negotiate successfully.
• Strong verbal and written communication skills; communicates clearly using all mediums locally, regionally, and globally.
• Competent in working with senior management in the customer’s business.
• Think & act regionally, with awareness of cultural differences across Europe.
• Commercial savvy & gravitas.
• Strong ability to manage time and prioritize tasks; naturally self-motivated.
• Creative problem-solving skills.
• Creative food vision.
• Driving License.

Working at Griffith Foods
We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose, and find fulfillment in their work. We support each other, demonstrate mutual respect, and nourish people’s well-being. We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success. Consequently, we work together, leveraging our skills, knowledge, and ideas to create exceptional products and solutions. We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
If you need assistance or accommodation due to disability, you may contact us at Het emailadres op click.appcast.io bekijken .

• Job Family: Sales and Business Development