Information Technology Technician
ThunderSoft
RequirementsbrAls u overweegt een sollicitatie te sturen, zorg er dan voor dat u op de sollicitatieknop hieronder klikt na het lezen van de gehele omschrijving.brollibr/liliRespond to incidents and execute work orders, including temporary tasks, in accordance with service SLA requirements.br/liliBe familiar with IDC environment and monitoring systems, proactively identifying and assessing risks through routine inspections. Handle emergency incidents swiftly and accurately following EOP processes, ensuring proper incident data recording and preliminary report output.br/liliBe proficient in the ticketing system, master SOP (Standard Operating Procedure) workflows, and strictly adhere to them. Independently complete all work orders while ensuring zero errors and meeting SLA compliance rates.br/liliHave a thorough understanding of IDC equipment, including switches, servers, cables, and installation, racking, deployment, and maintenance standards. Execute site surveys, on-site support, minor construction, and issue reporting as required.br/li /olbrEducational Backgroundbrullibr/liliDegree Requirement: Full-time associate degree or equivalent and above.br/liliMajor Requirement: Computer-related disciplines.br/li /ulbrWork Experiencebrullibr/liliIndustry Knowledge: Basic understanding of data center management.br/liliYears of Experience: Basic knowledge of data center management. xgiwjmb br/liliSkills: Proficiency in Microsoft Office and foundational IT equipment knowledge.br/li /ulbr
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