Account Manager

About our client

Our Client operates in the Information Services Industry, with its headquarters rooted strongly in the Netherlands. It has its branches spread to more than 40 countries. They fall in the Top 10 Dutch Companies. Their core business is to provide expert solutions that combine deep domain knowledge with specialized technology and services to its clients. The company serves various markets like legal, risk, compliance, accounting, finance, etc.

Job

The role:

• Are you commercial, do you want to see quick results and are you a hunter? Do you want to contribute to the growth of a dynamic organization in the B2B market? Then apply as Account Manager Inside Sales (New Business)
• You may remember us from your school books (the Bosatlas and the Collegebundel probably ring a bell), but today we are the indispensable knowledge partner for Legal, Tax and Public professionals. We offer up-to-date information, software and tools and provide innovative ways to make this information continuously available and accessible. We are making the transition to being a tech company “driven by knowledge”.
• Customers are increasingly opting for a remote account manager; always available and doing business faster. 
• That is why you will play a crucial role in this role in further expanding our customer base by following up on warm leads (from marketing) and thus generating new business.

Responsibilities:

Portfolio renewal:

• You proactively make proposals for the renewal and improvement of product portfolios based on identified developments at your prospects/customers and in order to increase your sales and turnover.

Account management

• You create an account plan for your market. 
• With this you work your market and prospects/customers. 
• You have and take responsibility for the expansion and further development of your portfolio. 

Appointments and administration:

• You keep the information you receive on the phone from your prospects/customers accurately, so that all administrative and (after)sales activities can be carried out by the Customer Service department
• Think of order entry, invoicing and delivery.

Requirements:

• HBO work and thinking level;
• At least 3 years of work experience in a similar position;
• Affinity with products and services is an advantage (for example experience with online and/or software sales or some basic knowledge of the tax or legal sector).
• Characteristic of the Inside Sales department is that a high degree of independence and professionalism is required and offered. A premium brand also requires a premium approach and experience of and by customers in the contacts they have with you. As an organization, we like to bind the best people to us and we also invest in that. Our goal is a long-term collaboration, both with our customers and our employees.