French Customer Support Specialist

ppLooking for a Role with Impact? Become a Customer Support Expert at Insify! Entrepreneurs deserve better insurance. Fast, simple, fair—that’s what we deliver at Insify. While today’s businesses evolve at lightning speed, traditional insurers are stuck in the past. We’re here to change that. Our 100% digital platform helps entrepreneurs get the coverage they need in just two minutes. No paperwork, no endless calls—just seamless, smart insurance. /p pAs a bCustomer Support Expert /b, you’ll be the voice of Insify, ensuring every customer gets a smooth, top‑notch experience and appropriate advice on their insurance needs. /p h3What You Will Do /h3 ul liAssist customers via email, chat, and phone with clarity and empathy. You’ll go above and beyond to create “wow” moments for clients, tackling challenges with a solutions‑first approach. /li liContinuously improve the customer experience, collaborating across teams—your ideas will make a difference! /li liProvide feedback to refine our products and processes, always keeping the customer at the centre. /li liGrow and evolve with us. /li /ul h3What You’ll Bring /h3 ul liFluency in French (written spoken) — this is non‑negotiable! /li liAvailable full‑time. /li liEnthusiastic, motivated, and ready for challenges – you do not give up easily. /li liStrong communicator with great attention to detail. /li liIndependent yet a team player—thriving in a small but dynamic team. /li /ul h3Bonus points if you /h3 ul liHave experience in a regulated sector (insurance, banking, fintech) or customer support. /li liHave worked in a startup before and love the fast‑paced environment. /li /ul h3Why Join Us /h3 pbCompetitive salary /b – because great talent deserves great pay. /p pbHybrid work /b – 2 days remote per week. /p pbTravel reimbursement /b – we’ve got your commute covered. /p pb25 vacation days /b – plus an extra day off on Christmas Eve (if it’s a weekday!). /p pb50 EUR/month well‑being budget /b – for gym, UberEats, or whatever you like! /p pbEpic team events /b – drinks, offsites, parties, merch, and more. /p pbMacBook /b – because you need the best tools to shine. /p pbCareer growth /b – leadership programmes, coaching, and real impact! /p /p #J-18808-Ljbffr