Principal CX & Collab Technical Architect

pContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. /pbrControleer hieronder of u heeft wat nodig is voor deze functie en, zo ja, solliciteer dan zo snel mogelijk.brpYour career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. /pYour role at NTT DATApAs a Solution Architect (CX) at NTT DATA, you turn opportunities into real customer outcomes. You work side‑by‑side with Sales Specialists to shape, develop, and close customer deals. You translate customer challenges into concrete, high‑quality solutions that drive value — and you take ownership from first idea to signed contract. You don’t stay at the high level. You drive solutions end‑to‑end: From customer conversation → architecture → proposal → contract, From high‑level design → detailed, deliverable low‑level design. /pWhat you will doulliOwn the solution: You lead the technical solution for CX opportunities and are accountable for a solid, complete customer offering. /liliCo‑create winning deals with Sales: You work closely with Sales Specialists to qualify, shape, and convert opportunities into signed contracts. /liliDesign solutions that sell and deliver: You balance customer value, feasibility, and commercial viability — ensuring both the client and NTT DATA win. /liliTranslate customer needs into concrete architectures: You move from high‑level vision to detailed technical designs with clear scope, pricing drivers, and delivery approach. /liliLead customer conversations: You engage directly with stakeholders, challenge assumptions, and position NTT DATA as a trusted advisor. /liliDeliver impactful demos: You independently present and demonstrate CX solutions, aligned to market trends and customer use cases. /liliStay ahead of CX market developments: You bring in knowledge of CX and collaboration trends and translate them into relevant customer propositions. /liliAlign internal stakeholders: You bring together delivery, product, and commercial teams to ensure a robust and committed proposal. /li /ulWhat we expect from youulli5+ years of experience in CX pre‑sales, solution architecture, or consulting. /liliHands‑on experience with CX and collaboration platforms (e.g., Genesys, Cisco, NICE, AWS, Webex, Zoom, etc.). /liliUnderstanding how to turn technology into business value. /liliConfidence in customer‑facing roles, including demos and technical discussions. /liliAbility to move from strategy to execution, without losing attention to detail. /liliFluency in Dutch and English. /li /ulWhy join usulliYou work on complex, high‑value CX opportunities. /liliYou are directly involved in winning business. /liliYou collaborate with top‑tier vendors and enterprise clients. /liliYou get the space to own, shape, and build. /li /ulWorkplace typepHybrid Working /ppNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. xgiwjmb We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. /pbr