Site Support Specialist

Site Support Specialist

This is NewCold
NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.

NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on and our social media.

About the vacancy:

The Decision Support Centre or DSC will bundle our expert-knowledge into one regional unit that will provide a 24/7 support to our operations, think of activities like providing insights for efficiency improvements, overall site- and network monitoring, forecasting and technical support for our sites, using our collective competence and sharing best practices and learnings from the past. All with the aim of enhancing our overall operational effectiveness and ensuring our future growth is sustainable.

We need superheroes to join us on this transformational journey: Colleagues with site experience that want to shape the future of NewCold, that are able to coach, support, improve and preferably prevent but if not, then solve a crisis situation with a site. That can create trust and easily communicate with the colleagues on site and that are willing to work in a 24/7 environment, and that are interested to live & work in Breda!

What will you do?

• Monitoring site operations (MFCS, WMS (MLS & Corax) including VAL-activities like mixing process. (Software in GLA)
• Control WMS settings & strategies
• Secure MHE/flow optimization, MFCS
• Keep WMS and MFCS in sync
• Perform error analysis and initiate the solutions at site
• Monitoring of Automation parts in the process. (exchanger, double stacks, System boards)
• Maintenance picking floors (preventive)
• Monitoring data-transfers between customers and site (EDI and non-EDI)
• Analyze data and provide insights to site-operations and executives
• Monitor workload screens
• Provide site-support, being the 1st line support for operational issues, redirect issues to 2nd line experts
• Ensure proper execution of customer requirements

Who are we looking for?

You have:

• Studies or relevant working experience in Applied Science, business logistics, HBO logistic management
• 3 - 7 years experience working with a WMS (MLS & Corax is a plus)
• 3 - 7 years experience working as team lead in a NewCold warehouse or as lead-planner or LS/IT
• Understanding Material Flow Conveyer, elevator, cranes (conventional loop, monorail) recognize PLC-control
• Ability to prioritize and high level of organizational skills
• Communicating with sites at operational level as well as with executive level
• Work with Cyber security, Schuberg-Phillis, use AXIS for cameras that hang on site
• Preferably Lean Six Sigma Greenbelt certification
• Professional English skills (any other European language is a plus

Are you up for the job?
If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English. Suitable candidates will be invited for a first interview with the hiring manager. A second interview will follow with a wider group of NewCold team members.

Why would you want to work for NewCold?
With the prospect of many new construction projects all over the world in the very near future, NewCold offers the opportunity to join a young but powerful company in the field of logistic services. We have the ambition and the potential to rapidly become the market leader in the field of modern and automated cold storage with additional supply chain services such as transport and distribution. Although our proposition comprises an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more.

Can we welcome you on board as our new Site Support Specialist and help continue our successful growth?