Part-time German-speaking Customer Service Agent in Amsterdam

What are you going to do:

Are you fluent in German and passionate about delivering exceptional customer service? Then this opportunity as a German-speaking Customer Service Agent in Amsterdam could be the perfect next step in your career. You'll join a fast-growing Dutch savings bank that is part of an international mobility and financial services group. With a strong focus on digital banking, transparency and customer satisfaction, the organisation helps customers across Europe manage their savings with confidence and ease.

Be the trusted voice for your customers

As a German-speaking Customer Service Agent, you'll be the first point of contact for customers in the German market. Whether they have questions about their savings account, need support with banking processes or require guidance via phone or email, you'll provide clear, professional and personalised assistance every step of the way.

Alongside customer interactions, you'll also take care of a variety of administrative tasks. You'll process customer information accurately, maintain confidential records and ensure all data is handled with precision and care. Thanks to your attention to detail and solution-oriented mindset, every customer receives the high-quality service they expect.

Grow within an international organisation

You'll become part of an innovative organisation that combines the stability of a well-established international group with the dynamic culture of a growing digital bank. Collaboration, continuous improvement and customer focus are at the heart of everything they do. You'll work in an international environment where your ideas are valued and where you'll have the opportunity to develop both professionally and personally.

To help you succeed, you'll receive a comprehensive onboarding programme and training from experienced colleagues. Once you're fully settled into the role, you'll enjoy a hybrid working model, giving you the flexibility to split your time between the modern Amsterdam office and working from home.

What we offer

• Salary of €15,25;
• Start your career in the banking sector right away;
• Comprehensive training to support your development;
• Hybrid working: from home and in the office;
• Attractive compensation for your efforts;
• Plenty of opportunities for career growth;
• Work in a friendly team in Amsterdam;
• Make a real difference for customers.

What we ask

• Minimum MBO level 4 (secondary vocational education) or equivalent;
• Fluent in German and Dutch;
• Customer-focused and solution-oriented;
• Accurate in administrative tasks;
• Positive and proactive attitude;
• Willing to participate in training.

Apply

Are you the perfect candidate for this vacancy and do you meet the requirements? Click the “Apply now!” button and we will get in touch with you as soon as possible!

Extra information

Status

Open

Education Level

Middelbare school, MBO, HBO

Location

Amsterdam-Duivendrecht

Working hours per week

20 - 28

Type of Contract

Parttime (overdag)

Salary indication

€15,25 per uur

Responsible for

You are responsible for providing excellent customer service to German-speaking clients.

Published at

01-07-2026