Part-time German-speaking Customer Service Agent in Amsterdam

What are you going to do:

Support, solve, and make a difference

Are you fluent in German and passionate about delivering excellent customer service? Join and start as German-speaking Customer Service Agent in Amsterdam. You will be part of a fast-growing Dutch savings bank that is part of one of Europe’s leading mobility and leasing groups. With a strong focus on digital banking, transparency, and customer experience, the organization serves savers across multiple European markets.

You are customer-focused

In this role, you’ll be the first point of contact for German-speaking customers, helping them with questions about their savings accounts and guiding them through various banking processes. Whether via phone or email, you’ll provide clear, professional, and friendly support while ensuring every customer feels valued and well-informed.

Beyond customer interactions, you’ll also handle a variety of administrative tasks, including processing customer information and maintaining accurate records. Attention to detail is essential, especially when working with confidential data and financial information.

Let´s Go

To help you get off to a great start, you’ll receive comprehensive onboarding and training from experienced colleagues. Once fully onboarded, you’ll enjoy a hybrid working model, splitting your time between the modern Amsterdam office and working from home.

What we offer

• Salary of €15,25;
• Start your career in the banking sector right away;
• Comprehensive training to support your development;
• Hybrid working: from home and in the office;
• Attractive compensation for your efforts;
• Plenty of opportunities for career growth;
• Work in a friendly team in Amsterdam;
• Make a real difference for customers.

What we ask

• Minimum MBO level 4 (secondary vocational education) or equivalent;
• Fluent in German and Dutch;
• Customer-focused and solution-oriented;
• Accurate in administrative tasks;
• Positive and proactive attitude;
• Willing to participate in training.

Apply

Are you the perfect candidate for this vacancy and do you meet the requirements? Click the “Apply now!” button and we will get in touch with you as soon as possible!

Extra information

Status

Open

Education Level

Middelbare school, MBO, HBO

Location

Amsterdam

Working hours per week

20 - 28

Type of Contract

Parttime (overdag)

Salary indication

€15,25 per uur

Responsible for

You are responsible for providing excellent customer service to German-speaking clients.

Published at

24-06-2026