Technical Product Manager - OptaFleet

pbEControls Europe /b, based in Delfgauw, the Netherlands, is the European subsidiary of EControls, LLC (based in San Antonio, TX, USA). We design and deliver advanced engine control systems and fleet management solutions for industrial vehicles, such as forklifts and construction machines. Our goal is to help companies improve efficiency, reduce emissions, and keep their fleets running safely and reliably. /pbrSolliciteer hieronder na het doorlezen van alle details en ondersteunende informatie met betrekking tot deze vacature.brpbOptaFleet /b, a brand-independent fleet management system that works with many different types of industrial vehicles. It gives companies real-time insights into how their vehicles are being used, helps improve driver safety, and reduces downtime and costs. OptaFleet combines rugged, industrial-grade hardware with an easy-to-use online platform, making it simple for customers to manage their fleets from anywhere. /pAbout the RolepbWe are looking for a Technical Product Manager – OptaFleet /bto join our OptaFleet team. /ppIn this role, you will act as the link between our customers, engineering team, and production. You will help shape the future of the OptaFleet platform by translating customer needs into product improvements, supporting new product releases, and ensuring our hardware and software solutions deliver maximum value to customers. /ppThis is a broad, hands‑on position that combines product management, technical support, testing, and engineering. While product management is your primary focus, the balance between customer‑facing activities and technical development can be tailored to your experience, expertise, and interests. /pKey ResponsibilitiesProduct ManagementulliAct as the technical owner of the OptaFleet product portfolio. /liliGather customer feedback and market requirements and translate them into product improvements. /liliDefine, prioritize, and coordinate new product features together with the development team. /liliSupport product roadmap planning and release preparation. /liliMonitor product performance and identify opportunities for improvement. /li /ulCustomer Technical SupportulliProvide second-line technical support for customers and distributors. /liliSupport customer installations and system integrations. /liliDeliver product demonstrations, customer training, and technical presentations. /liliAssist customers in optimizing their use of the OptaFleet platform. /li /ulProduct Development QualityulliCoordinate testing of new hardware, firmware, and web portal releases. /liliSupport product certification activities, including CE and FCC compliance. /liliValidate new features before product release. /liliAnalyze warranty returns and quality issues and drive corrective actions. /liliAnalyze SQL database data to troubleshoot customer issues and identify product improvements. /liliHelp optimize production and operational workflows. /li /ulDocumentation Knowledge ManagementulliMaintain product documentation and knowledge base articles. /liliEnsure documentation remains aligned with product releases. /li /ulQualifications SkillspWe're looking for a proactive professional who enjoys taking ownership, solving technical challenges, working with customers, and contributing to the development of innovative products. /pPreferred qualificationsulliBachelor's degree in Engineering, Computer Science, Electronics, IT, or a related discipline. /liliExperience with technical products involving hardware, software, IoT, telematics, or industrial automation. /liliExperience in one or more of the following: Product Management, Technical Support, Software Testing, Systems Engineering, Customer Success. /liliExperience with SQL and data analysis is an advantage. /liliAffinity with both hardware and software products. /liliStrong analytical and problem‑solving skills. /liliExcellent communication skills and the ability to work with customers, engineers, and production teams. /liliGood command of spoken and written English. Proficiency in Dutch is a plus. /liliDriving licence. /li /ulWhat We OfferulliA key role in the further development of an innovative industrial IoT platform. /liliThe opportunity to influence the product roadmap and work directly with customers and developers. /liliA broad role covering product management, engineering, software, hardware, and customer interaction. /liliA collaborative, international environment with short decision lines and plenty of room for initiative. xgiwjmb /liliCompetitive salary, benefits, and excellent opportunities for professional growth. /li /ulbr