Technical Field Support Specialist

OverviewpbTechnical Field Support Specialist /b role at We ARE Renewables. We are currently looking for a Technical Field Support Specialist to join one of our clients. In this role, you\'ll be responsible for finding solutions to technical issues raised by customers and partners using HVAC equipment. You’ll work closely with clients to understand their needs and, together with an expert, deliver the right product-based solution. /pbrIs dit uw volgende baan? Lees de volledige omschrijving hieronder om erachter te komen en aarzel niet om te solliciteren.brpAs a Technical Field Support Specialist, you enjoy tackling technical challenges. While solving problems, you also identify new opportunities and help strengthen long-term customer relationships. Your week will be filled with a mix of technical problem-solving and hands-on support. /pResponsibilitiesulliProvide technical support and cost price calculations to customers and sales teams via phone and email. /liliAssist in the successful implementation of systems when customers require additional guidance. /liliEnsure accurate and complete data entry in internal systems. /liliTake ownership of support tickets and follow through to resolution within the designated systems. /li /ulYour profileulli\u2018You\'re passionate about technology and enjoy building relationships, taking initiative, and spotting opportunities. xgiwjmb You\'re commercially minded, can prioritize well, and understand customer needs.\u2019 /liliMBO level 3/4 or equivalent technical background, preferably in mechanical or electrical engineering /liliFamiliarity with HVAC systems, building technology, or climate control systems /liliEngineering experience is a plus /liliComfortable and professional in client interactions /liliStrong verbal and written communication skills in Dutch /liliAble to work independently, in a structured way, and perform under pressure /liliContract: 1-year contract to permanent /li /ulJob detailsulliSeniority level: Mid-Senior level /liliEmployment type: Full-time /liliJob function: Consulting /liliIndustries: Renewable Energy; Semiconductor Manufacturing /li /ulbr