Dutch Customer Support Advisor in sunny Greece
€ 1.300 per maandVast
PROTEHICO
Looking for your first job and gathering your initial experience at a prestigious company abroad? We got you covered.
Our client in sunny Greece would be happy to welcome an enthusiastic new member of the Dutch-speaking Support team, who is looking to expand their technical experience. A knowledge of Dutch language at least C1 is a must due to the high standard that our client is maintaining.
Responsibilities
- Handle inquiries and complaints in a case-closed manner by phone, email, or chat.
- Support customers and assisting them when they face issues
- De-escalation of concerns, proposing solutions within set parameters or referring to 2nd/3rd parties
- Answer questions about customer service, technical and product concerns, and general corporate matters.
- Strive for client retention and loyalty and aim for a positive response to the customers inquiry.
- Answer and assisting on incoming calls/email from clients related to products, sales, service, corporate information, appointments, etc.
- Maintain a customer relationship database and follow up on customer contacts.
Qualifications
- Excellent command of Dutch
- Good communication skills in English
- A high school diploma or its equivalent is required.
- A basic awareness of automotive roadside assistance procedures
- Work experience with knowledge management systems and information research
- Professional expertise with ticketing and roadside assistance is preferred.
- Previous experience working in a contact center or managing mail is preferred.
What we offer
- Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Private Health Insurance
- Numerous benefits and discounts
- Full training by certified instructors
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
Vacature geplaatst op 9 dagen geleden
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