Your role at Bugaboo
Join us on our mission to help empower parents and children to discover the world together! Bugaboo is a premium Dutch parental company that reinvented the stroller 20 years ago. We continue to bring a pioneering mindset and an obsession with quality to everything we do and we’re looking for entrepreneurial and passionate people to join us. With design and innovation led in-house, production in our own factory in Xiamen and a global footprint we are proud of our creativity and cultural inclusion.
About us
Bugaboo has been pioneering parenting products since 1999. We design for the future and bring a mindset of innovation, curiosity, and creativity to everything we do. We also pride ourselves on the unrivaled engineering of our award-winning products, which are built to last and crafted to help simplify everyday life for families.
At the core of our business, we believe in doing the right thing and taking responsibility. For our planet, we’ve pledged to reduce our CO2 emissions to net zero by 2035. Our B Corp Certification also reflects our commitment to accountability, transparency, and making products with a smaller impact. For our people, we focus on diversity and creating an environment where everyone feels heard, safe, included and valued. This commitment to our company culture spans our global teams, from our HQ in Amsterdam to our own factory in Xiamen, China.
We’re passionate about unlocking potential, and we’re driven to revolutionize our industry again and again. Together, we’re shaping a new future --- do you want to join us for the journey?
Your challenge
As a Sales Support and a member of the Sales team, you will be responsible for all communication to our French and Eastern European retailers as well as a number of distributors. You have a great eye for detail, accuracy and you take ownership of your process from A to Z. You are a strong team player working across the sales department and know how to take over a lot of frequent questions from retailers on product availability and order status as well as handle the communications to the retailers in combination with price list management.
You are part of the Trading team and report to the Business Development Director EMEA APAC.
What will you do
- Communication to retailers (in multiple languages) on availability including out of stock, EOL and estimated delivery time.
- Contact with retailers for all kinds of questions including logistics and finance support.
- Contact with stores: respond to requests on POS, configurators, brochures.
- Administrative work: price-lists, credit notes, promo codes in Salesforce, completing product set-up forms.
- Secure availability of sell-in tools for Account Managers, including sample ordering and adapting PowerPoint presentations.
- Support in organizing Launch events and training sessions for our retailers.
- Analysis on sell in and sell out.
What you will bring to the table
- You are available for 40 hours a week.
- 2-5 years’ working experience in sales support.
- Experience gained within a retail environment is preferred.
- Strong communication skills.
- Numerical skills for administration of price lists in various currencies.
- General proficiency with Microsoft Office.
- Able to work in Salesforce is a pre.
- You are fluent in French, English and Dutch, both written and verbal.
What we offer
- An enthusiastic team of friendly, driven colleagues with love for our mission and brand.
- An inspirational, inclusive, fast-growing international work environment in which you can make a difference and develop yourself further.
- Access to OpenUp (wellness hub) - monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough.
- Holiday swap (you are free to exchange a public holiday for another day that is more important to you).
- Bicycle lease plan - a monthly contribution up to EUR 50 to support you in leasing a bicycle.
- Eligible to participate in Bugaboo’s bonus plan.
- Flexible and hybrid working and the opportunity to work from anywhere in the world 8 weeks of the year.
- A Bugaboo stroller when expecting a baby & Bugaboo friends & family of 20% discount.
- Paid parental leave for primary and secondary caregivers (based on eligibility).
- Day off on your Birthday & Day off for volunteering activities.
- 25 holiday days per calendar year and an additional day for every year of service (up to 5 years).
- Commuting reimbursement (Bugaboo refunds 100% of the public transport costs or 0.21 EUR per km travelling by car/bike/scooter-motor).
- Work from home allowance plus home-office set up budget.
- A solid pension plan, disability insurance and discount on your supplemental healthcare insurance.
Once you apply
If you’re considered a candidate for the role, our Talent Acquisition team will be in touch to continue the conversation. If we both get a positive vibe, you'll be invited for a first interview with the hiring manager. If that goes well, we'll move on to the second and potentially third interviews, to dive deeper into your connection with Bugaboo and what we can offer each other.
Ready to join the Bugaboo team? Apply now.
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