Head of S&OP and Logistics EAST

Job Description

Position Purpose

Responsible for delivering cost efficient and timely demand fulfillment by providing leadership and direction to the East Supply Chain organization covering Demand planning, Customer excellence, Logistics, Warehousing, Supply Planning & Supply Chain Development.

Job Summary

The Associated Director Supply Chain East is responsible for leading the end-to-end supply chain agenda across the East region, covering five distinct markets. The role owns the regional S&OP and Logistics strategy and is accountable for translating business priorities into reliable, efficient, and scalable supply chain performance.

This leader is expected to deliver value through stronger cash performance, service improvement, and logistics savings, while building the operating model, capabilities, and cross-functional ways of working needed to support growth. The role combines strategic leadership, transformation delivery, stakeholder influence, and deep planning and customer service expertise.

As part of the East Operations Leadership Team, this role represents Supply Chain in the East business and leads the regional S&OP and logistics agenda end to end. The role is responsible for shaping strategy, driving operational excellence, strengthening IBP reliability, accelerating customer collaboration, enabling digital value realization, and building a fit-for-growth regional capability and operating model.

The successful candidate will bring strong supply chain and planning expertise, credibility with senior stakeholders, and the ability to lead transformation across a complex, multi-market environment.

Key responsibilities

1. Set and deliver the East S&OP and Logistics strategy

   Define and lead the regional S&OP and logistics strategy in line with business 3YP goals

   Drive regional value optimization and operational excellence to deliver gross logistics savings and effective cash management

   Lead the LOG.OS maturity roadmap, closing regional gaps and ensuring execution through regular check-to-coach routines

   Use situational leadership to strengthen local S&OP capability, build market ownership, and improve delivery of regional MBOs

   Support critical operational priorities through regular market presence and quarterly knowledge transfer

2. Strengthen IBP reliability and governance

   Lead regional IBP routines with clarity on volume risks and opportunities

   Improve governance, discipline, and cross-functional collaboration across IBP and ITP processes

   Drive a standard way of working across the region to improve planning quality and decision making

   Accelerate integration of crop and supplier management, scenario planning, and risk management into IBP and ITP

   Ensure proactive recognition of risks and opportunities to support resilient business delivery

3. Accelerate key customer collaboration and route-to-market enablement

   Define the strategic partnership agenda for key customers in collaboration with Sales

   Align supply chain capabilities and constraints with route-to-market strategy

   Enable differentiated supply chain solutions for priority customers and channels

   Drive data exchange, optimization projects, and service measure improvements that strengthen customer collaboration

4. Own digital value realization across the region

   Lead rollout and adoption of global and regional digital supply chain solutions, including o9, OMP, B2B, OTM, and WMS

   Expand digital capabilities across the region and embed them into business routines

   Ensure adoption translates into measurable performance improvement through clear use cases and disciplined follow-through

   Partner with global and zone teams to accelerate implementation, maturity, and value capture

5. Build regional capability and a fit-for-growth operating model

   Shape an operating model that supports growth, clarity of roles and responsibilities, and effective leverage of GBS where relevant

   Strengthen the regional organization design and career ladder across S&OP and logistics

   Build talent pipeline and succession strength across the region

   Partner with local S&OP leaders and HR teams to improve engagement and first-year retention

   Coach and develop leaders across the region to raise functional capability and organizational maturity

Requirements

• 12-15 years of relevant supply chain leadership experience, with strong exposure to S&OP, logistics, planning, and customer service
• Proven success leading complex, multi-market supply chain organizations, ideally across emerging or high-complexity environments
• Strong track record of defining strategy, leading transformation, and improving operating models at regional scale
• Deep expertise in planning, logistics, customer service, and IBP / S&OP governance, with a clear view of what good looks like
• Demonstrated ability to translate digital tools and systems, including platforms such as o9, OMP, B2B, OTM, and WMS, into measurable business value
• Strong commercial and operational judgment, with the ability to balance service, cost, cash