Product Manager Service

ppYou will take ownership of the service portfolio strategy and lifecycle management for the FDV business unit. /ph3Key Responsibilities /h3ulliInstalled Base Analytics Business Insights : Analyze installed base data to identify trends, opportunities, and gaps that support portfolio decisions, service strategies, targeted campaigns, and product development. /liliService Strategy Facilitation : Facilitate and support the service strategy process for the FDV business unit, ensuring alignment between market needs, installed base opportunities, business goals, and functional roadmaps. /liliPortfolio Ownership Lifecycle Management : Own the service portfolio from concept to launch to retirement, including value proposition definition, business case development, lifecycle planning, performance monitoring, and rationalization. /liliService Product, Solution Campaign Launches : Lead the development and launch of new service products, solutions, and commercial campaigns, ensuring successful go-to-market execution in collaboration with sales, service, and marketing teams. /liliVoice of Customer : Gather and translate customer needs, pain points, and feedback obtained through direct customer interactions into actionable portfolio improvements, innovation priorities, and service concepts. /liliRD Roadmap Input : Define and prioritize service-related development needs and translate them into clear requirements for the RD roadmap, ensuring future offerings support customer needs and strategic priorities. /liliMarket Intelligence Competitive Insights : Monitor market developments, customer trends, industry dynamics, and competitor activities, and use these insights as input for portfolio management and strategic decision-making. /liliCross-Functional Collaboration : Work closely with after-sales, sales, technical support, field service, RD, and marketing to ensure alignment on service portfolio priorities, launches, communication, and execution. /liliMarketing Commercial Enablement : Collaborate with marketing on events, campaigns, communication materials, and value messaging to support portfolio visibility, customer engagement, and sales effectiveness. /liliPortfolio Performance Management : Track portfolio performance, adoption, profitability, and customer impact, using data-driven insights to optimize offerings and improve commercial success. /li /ululliBachelor’s degree in Mechanical Engineering, Industrial Engineering, Business Administration, or related field. /lili5+ years of experience in product management, service portfolio management, aftermarket management, or a related commercial/technical role in industrial equipment or packaging machinery. /liliStrong understanding of service business models, installed base management, and lifecycle management. /liliExperience translating customer needs and market insights into successful products, solutions, or services. /liliStrong analytical skills, with the ability to use installed base and market data to drive decisions and identify growth opportunities. /liliExperience in cross-functional collaboration with service, sales, RD, and marketing teams. /liliAbility to manage multiple initiatives and stakeholders in an international environment. /liliStrong communication and presentation skills in English; German is a plus. /liliWillingness to travel for customer visits, market analysis, and internal collaboration. /liliFlexible working hours, a fitness subscription, a bicycle plan, and a profit-sharing scheme. /liliA great, collegial work atmosphere with enthusiastic and professional colleagues. /liliA substantial amount of responsibility and autonomy in your role. /liliA wonderful on-site canteen in Weert, located in a recently renovated building. /li /ulpTogether with 7.300 colleagues worldwide, we are the strategic lifecycle partner for the pharmaceutical, biotech, and food industries. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help. /ppSyntegon Packaging Solutions B.V., located in Weert, is part of the Syntegon Group. In Weert we are Center of Competence for vertical form, fill and seal machines within the Syntegon Group. Here we develop and produce technologies for a wide range of food and non-food products, including stand‑alone machines and system solutions with various process steps from weighing and dosing to vertical bagging, cartoning, case packing, and palletizing. /p /p #J-18808-Ljbffr