Enterprise Account Executive

ppJob Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a dedicated Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape. You will play a vital role in growing our Enterprise account base in The Netherlands and closing deals of varying sizes and sales cycles. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact by aligning to our customers’ goals. /ph3What You’ll Be Doing: /h3ulliDrive top-line revenue growth by acquiring new Enterprise customers and developing innovative strategies for account expansion. /liliManage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships. /liliProactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability. /liliLeverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients. /liliUnderstand and convey the benefits of Zendesk products ensuring alignment with customers’ business objectives to secure customer satisfaction and product expansion. /liliLead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases. /liliConsistently develop a robust pipeline of qualified opportunities and maintain an accurate forecast to exceed quarterly and annual revenue goals. /liliEstablish and maintain executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions. /liliCollaborate with internal teams to enhance sales strategies and streamline sales execution. /liliExceed revenue goals on a quarterly and annual basis leveraging weekly and monthly KPIs. /li /ulh3What You Bring to the Role: /h3ulliBA/BS degree or equivalent experience required. /liliBased in Netherlands /liliAt least 5 years of B2B Enterprise sales or solution engineering experience in the Netherlands, preferably in the SaaS industry with a proven record of exceeding sales targets. /liliExpertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages. /liliExperience in managing and expanding customer relationships at various levels. /liliExceptional presentation, negotiation, and deal closing skills. /liliExperience selling to VP and C-level executives both in person and using remote technology /liliAn entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth. /liliStrong knowledge of industry trends and the ability to build relationships with key decision makers. /liliExperience creating and leveraging territory and account plans. /liliFamiliarity with key Sales tools such as Salesforce, Outreach, and Clari. /liliAbility to travel as necessary #LI-JF2 /li /ulpThe intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. /ppAs part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. /ppZendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. /ppIf you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to with your specific accommodation request. /ppZendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. /ppWhat’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team. /p /p #J-18808-Ljbffr