Senior Operations Manager (Automated FC)

ppAt Picnic, we run some of Europe’s most advanced automated grocery fulfilment centres, combining robotics, smart software, and a people-first culture. As a Sr Operations Manager, you own a key part of the operation, leading multiple teams across shifts to deliver on safety, quality, productivity, and continuous improvement. You work closely with the Site Manager and other Operations managers to turn site goals into daily action, develop strong operational leaders, and help build a high-performing, scalable operation. /ppOur site in Dordrecht operates at high volume with a team of around 500 colleagues, giving you the opportunity to lead in a complex, automated fulfilment environment. /ph3What you’ll do /h3pbEnd-to-End Ownership: /b Take full responsibility for the long-term performance and KPI roadmap of your value stream, defining strategy and driving structural improvements in safety, quality, and efficiency. /ppbHands-on Leadership: /b Lead the value stream day to day, coaching supervisors to effectively lead their captain teams, strengthening indirect leadership while ensuring performance targets are met. /ppbData-Driven Process Optimization: /b Analyze workflows, identify bottlenecks, and implement improvements that increase efficiency, flow, and reliability. /ppbContinuous Improvement: /b Lead daily Kaizen and improvement initiatives, embedding a culture of operational excellence and accountability. /ppbOperational Standards and Execution: /b Maintain a clean, organized, and safe environment, applying 5S principles and reinforcing consistent standards across your teams. /ppbCross-Functional Collaboration: /b Work closely with maintenance, engineering, planning, analysts, and last-mile teams to ensure seamless end-to-end operations. /ph3What you bring /h3ulliUniversity degree in Supply Chain, Engineering, or related field /lili5+ years leadership experience, preferably in warehouse or automated operations /liliHands-on experience in automated or semi-automated fulfilment environments /liliLean and continuous improvement experience in complex operations /liliComfortable managing high-volume, high-SKU workflows /liliProven ability to lead teams of leaders and drive results /liliStrong analytical skills, with a high level of competence in data analysis tools such as Tableau and Excel /liliWillingness to occasionally step into operational shifts to stay close to the operation and support the team /liliFluency in English and Dutch /li /ul /p #J-18808-Ljbffr