Digital Account Manager

ppbLocation: /b Amsterdam/Rotterdam, hybrid. /p h3Job Purpose /h3 pAs a Digital Account Manager at DEPT®, you will build and nurture relationships with clients such as Gant, Inter Milan, bol.com and Just Eat Takeaway. You will act as the client‑voice inside DEPT® and ensure that the team delivers on client expectations, drives business growth and maintains high quality and commercial outcomes. /p h3What You’ll Do /h3 ul liUnderstand clients’ needs and business objectives; prioritize and manage their expectations across all digital projects. /li liDeliver flawless client service by maintaining exceptional relationships with key decision‑makers. /li liServe as the communication link between clients and internal teams to ensure quality and client happiness. /li liResearch and pursue opportunities for client growth. /li liResolve issues proactively to maintain trust. /li liPrepare regular progress and forecast reports for internal and external stakeholders. /li liOrchestrate the organisation around the client to navigate and lead challenges and opportunities. /li /ul h3What You Bring /h3 ul liPrevious digital agency experience in a commercial, client‑facing role. /li liSolid understanding of the digital industry and product delivery processes. /li liKnowledge of how strategy, design, technology and data work together to deliver valuable digital experiences. /li liStrong communication, listening and interpersonal skills across all organisational levels. /li liAwareness of the commercial dynamics of a digital agency. /li liAbility to connect the dots across channels and touchpoints internally and externally. /li liStrong work ethic and a supportive, empowering, positive attitude. /li liStaying up‑to‑date with industry news, technology trends and best practices. /li liProficiency in written and verbal communication in Dutch and English. /li /ul h3We Offer /h3 ul liFlexible hybrid working policy (2‑3 days from the office, with the option to work abroad for 13 weeks a year). /li li24 vacation days per year plus the possibility to purchase additional days. /li liLearning menu and special programmes to develop your skills. /li liHealth and wellness benefits through the OpenUp platform, gym and wellness discounts, and healthy lunches. /li liDiscount on lease bike and ease of commuting with the NS Business Card. /li liRecognition as a certified B Corp, Great Place to Work and award winner. /li liOpportunity to work with a diverse range of clients, both large and small. /li liAdditional employee benefits available on request. /li /ul h3About DEPT® /h3 pDEPT® is a growth‑invention company that combines technology and marketing to help ambitious brands grow faster. /p h3Diversity, Equity Inclusion /h3 pWe actively recruit and support a diverse workforce. Whether you meet every qualification or not, we encourage you to apply – we believe you may qualify and we are happy to discuss reasonable adjustments during the recruitment process. /p /p #J-18808-Ljbffr