In-Store CX Leader: Elevate Service & Growth
ZARA
pZARA is seeking a Customer Experience Manager to own the store journey and ensure interactions reflect the brand standards. You lead on the shop floor, coach the team, and connect product knowledge with service excellence to drive loyalty and sales. /ppYou monitor CX KPIs, translate insights into actions, collaborate with HR on onboarding and development, and align with Product and Store teams to deliver a consistent experience across touchpoints. /p #J-18808-Ljbffr
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