Product Owner: Lead Customer Service Process Improvement
Impact Vandaag
pImpact Vandaag selecteert een ervaren Product Owner die richting geeft aan team VIP bij NS Klantenservice. U vertaalt visie en doelen naar concrete roadmap en een geprioriteerde backlog, bewaakt afhankelijkheden en zorgt voor duidelijke keuzes op basis van klantwaarde. /ppU werkt nauw samen met leveranciers en interne teams, bewaakt voortgang en borgt implementatie van verbeteringen in servicestromen en klantcontactprocessen. /p #J-18808-Ljbffr
Vacature geplaatst op 7 uur geleden
Soortgelijke banen die u mogelijk interesserenOp basis van de vacature Product Owner: Lead Customer Service Process Improvement in Utrecht
- ...reconciliations, supporting accurate financial reporting. /ppYou will work across entities and currencies, contributing to scalable finance processes and stronger controls while collaborating with colleagues across countries. Fluency in English is required; Dutch is preferred. /p...Aanbevolen
- pJDE Peet’s in the BeNeLux region seeks a Customer Service Teamlead BeNeLux to lead and develop the operational CS team, including Telesales, ensuring... ...service levels. /ppThe role emphasizes leadership, process improvement, and cross-functional collaboration across CS,...Aanbevolen
- pKramp is seeking an On-Time Delivery Process Manager to own and improve the OTD process across 10 European warehouses. You will drive... ..., with a focus on delivery reliability and customer satisfaction. /ppYou will lead Lean/Six Sigma initiatives, manage data requirements...Aanbevolen
- pstrongAre you a thought leader in the field of customer experience and service transformation? Do... ...Excellence Lead! /strong /ppstrongWhat... ...combining process, people, and technology... ...you continuously improve yourself. That’s why... ...boost workforce productivity and happiness by implementing...AanbevolenMet contractFulltime
€ 5.062 - € 6.328 per maand
...to meet growing customer demands across Europe... ...At Kramp, every improvement in our processes and systems... ...role, you are the owner of the On-Time... ...enhance quality, productivity, and operational... ...to improve processes, practices... ...Process Optimization Lead, you are part of...AanbevolenThuiswerk- pGet 360Pharma in Bilthoven, Netherlands, is seeking a Director for the MST department to oversee product and process improvements. This role involves managing a team, contributing to strategic company goals, and ensuring compliance with regulations. /ppThe ideal candidate...
- pTetra Pak is seeking a Service Delivery Manager to lead our field service team in the Netherlands, ensuring... ...and troubleshooting for customers. /ppYou will lead a team of about 10... ...managers and technical specialists to improve service delivery and customer satisfaction...
- ...pWe’re looking for a bTeam Lead Customer Service BeNeLux /b. The Team lead Customer... ...cause analysis, continuous improvement and preventive actions... ...and continuously improve customer service procedures... ...experience in Order to Cash processes; /liliHigh level ERP skills...
- pBalance Innovations is seeking a Money Processing Transformation Director to drive operational transformation across Europe. The role involves leading strategic initiatives to improve productivity and service quality while implementing standardised processes across multiple...
- ...we are looking for a bJunior Product Owner / Project Manager /b to help... ...aware, willing to continuously improve your skills, always ensuring... ...understanding of design and development processes, the complexity of data-... ...Culture Manager and your Lead will help you with your...Thuiswerk
- pNVWA zoekt een Product Owner die de visie en koers voor IV-oplossingen bepaalt en de productbacklog beheert. Je werkt nauw samen met diverse stakeholders en delivery teams om maximale waarde te realiseren binnen de directie Strategie, met focus op meldingen en vragen van...
- pCIMSOLUTIONS zoekt een Product Owner die de schakel is tussen business en development. Je prioriteert scherp, haalt wensen van stakeholders op en vertaalt deze naar een heldere product backlog. Je werkt nauw samen met analisten, engineers en designers om continu de koers...
- pLINKIT zoekt een Senior Product Owner die backlog, prioritering en roadmap eindverantwoordelijk beheert bij opdrachten bij organisaties met hoge complexiteit. Je schakelt tussen strategie en levering en vertaalt bedrijfsdoelen naar concrete productkeuzes. /ppJe werkt in...Opdracht
- pilionx zoekt een Senior Product Owner die de brug slaat tussen business en IT en samen met multidisciplinaire teams digitale transformatie bij klanten realiseert. Je ontwikkelt visie, prioriteert initiatieven en bewaakt de waarde voor de klant. /ppJe werkt aan complexe...Met contractMet vast contract
- pCapgemini Utrecht is seeking a Senior Product Owner for Agentic AI to lead the vision, development, and delivery of AI-powered products. You will combine strong product ownership with deep knowledge of LLMs, RAG, and AI platforms, working across clients, architects, engineers...
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€ 6.597 - € 8.063 per maand
ppKramp is Europe’s leading specialist in... ...platform, deep product expertise, and customer-first approach,... ...looking for a Product Owner to join our... ...vision, tools, processes, and capabilities... ...Owner, you will lead our QA Platform... ...culture of continuous improvement and quality...Met contractStageFulltimeThuiswerk- ...of the Software Improvement Group (SIG), we assist... ...certifying IT processes and technologies,... ...Data Protection, Service Integration and... ...seeking a Commercial Product Owner. This individual... ...with target customers, clearly identifying... ...certification institution leading this initiative,...StagePer direct beginnenThuiswerk
- ...search for an Interim Product Owner for 4-6 months! /b /ppThis... ..., and continuously improved. /ppAlso, it's good to... ...’ll be joining the Customer Experience team reporting... ...customer issues, and improve clarity and trust in the... .... /liliAs part of the process, we may also ask you...StageInterim
- ph3bTechnical Product Owner / Product Delivery Manager /b /h3pbWe are... ...organizations automate operations, improve safety, and do more with... ...working with developers and customers, and thrives on keeping... ...understand complex business processes /ppProactive and hands-on attitude...
- ppAs a Continuous Improvement Operations Manager at Picnic, you... ...stable, high-performance processes and continuously improve them using data and clear... ...of your area, lead multiple shifts and teams... ...improve safety, quality, and productivity. Through hands‑on leadership...Ploegendienst
€ 6.079 - € 7.151 per maand
...beter maakt—elke dag opnieuw? Als bSenior Customer Process Excellence Manager /b bij Eurofiber... ...afdelingen als Operations, Customer Service, Sales, Finance en IT. Op basis van data... ...ketenregisseur, Lean consultant, Improvement Manager). /liliKennis van bBusiness Process...- ...Northern Europe to drive end-to-end transformation across the Northern Europe cluster. You will lead initiatives that improve efficiency, resilience and sustainability, linking processes, technology and people to deliver measurable results. /ppYou will work across Retail and...
- ...Integration Consultant (mid-level to senior) to bridge business processes with SAP integration projects. You will focus on SAP BTP... ...analyze requirements, configure and test integrations, advise on improvements, and collaborate with project managers and stakeholders. A...
- ...Utrecht with office options in Copenhagen/Brussels/Utrecht. You will lead end-to-end supply chain systems projects, support Order-to-Cash processes, and collaborate with IT and business teams to improve efficiency across the region. /ppThe role requires hands-on IT/...
- Een internationaal koffiemerk zoekt een Teamlead Quality Continuous Improvement in Utrecht. Je bent verantwoordelijk voor het kwaliteitsmanagementsysteem en vertaalt globale richtlijnen naar lokale processen. Je leiding geeft aan Quality Specialisten en werkt samen met...
€ 77.000 - € 103.000 per jaar
...pbr/We are looking for a new team lead for one of the teams within our... ...architect and deliver foundational services that empower the product engineering teams building our e-... ...members /li liImplementing and improving upon our processes for the team /li liEstablishing the...- ...parts for wearable insulin devices, collaborating with CMOs and suppliers. /ppThe role focuses on scaling production, resolving process issues, driving continuous improvement, and ensuring quality, delivery, capacity, and cost targets as ViCentra scales. /p #J-18808-LjbffrMet contract
- pSynergy Systems zoekt een Area Sales Manager die commercieel denkt en energie haalt uit klantvragen waarvoor geen standaardoplossing bestaat. Je richt je op de Benelux en werkt aan uitbreiden en optimaliseren van bestaande relaties, met groeiambities in andere segmenten...
€ 77.000 - € 103.000 per jaar
...h3pWe are looking for a new team lead for one of the teams within our Infra... ...and deliver foundational services that empower the product engineering teams building our e-... ...team members /liliImplementing and improving upon our processes for the team /liliEstablishing the...
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