Director, SaaS Migration Program Execution

pPart of the Wolters Kluwer’s CP ESG division, our award-winning CCH® Tagetik expert solution provides the strategic financial intelligence platform that enables CFOs and their peers, in global enterprises, to propel their strategy with faster and better-informed decisions. CCH Tagetik provides a comprehensive, data-driven, AI-based CPM platform for Financial Close Consolidation, Extended Planning including financial operational planning, ESG and Regulatory reporting, and Corporate Tax including Global Minimum Tax. With embedded AI and state-of-the‑art governance, the open and extensible platform easily connects leading operational solutions to create enterprise‑wide insights, drive growth, and navigate change for our customers to gain the greatest value, today and tomorrow. /pbrDe volgende informatie geeft een overzicht van de vaardigheden, kwaliteiten en kwalificaties die nodig zijn voor deze functie.brbRole Summary /bbrpThe bDirector, SaaS Migration Program Execution /b, will be responsible for overseeing the entire migration process for bWolters Kluwer CCH Tagetik’s existing customer base /b. This position will own the transition from legacy deployment and commercial models to the strategic cloud platform and the latest packaging and pricing models. Responsibilities include: /pbrullibr/liliManaging the migration of commercial models for cloud customers who are still using legacy models.br/liliLeading both the commercial and technical migration for on‑premise customers.br/li /ulbrpThis role is accountable for converting migration strategy into operational execution, coordinating cross‑functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product. /pbrpThe position requires a highly hands‑on leader capable of driving customer migrations at scale while managing complex customer‑specific situations, particularly within the on‑premise installed base where commercial, contractual, technical and organizational complexity is highest. /pbrpThe role serves as the central point of accountability for migration outcomes, capacity planning, execution governance, risk management, and business value realization. /pbrpbKey responsibilities: /b /pbrpbMigration portfolio management /b /pbrullibr/liliOwn the global SaaS migration portfolio, maintaining a consolidated view of all migration opportunities across customer cohorts and geographies.br/liliTranslate migration strategy into executable annual and quarterly migration plans, customer migration waves and measurable business outcomes.br/liliOwn customer prioritization, migration sequencing and cohort governance, continuously reassessing customer readiness, migration complexity and commercial opportunity throughout the migration lifecycle.br/liliRecalibrate migration priorities and customer cohorts based on new customer information, migration outcomes and changing business priorities.br/li /ulbrpbMigration program leadership /b /pbrullibr/liliLead execution of the global SaaS migration roadmap across all migration cohorts and regions.br/liliEstablish and operate the Migration Execution Office as the central coordination function across Sales, Customer Success, Professional Services, Consulting Partners, Cloud Operations, Finance, Legal and Product.br/liliOrchestrate end‑to‑end execution across all participating functions, ensuring effective planning, dependency management, handovers and accountability throughout the migration process.br/liliEnsure migration execution remains aligned with strategic objectives, customer commitments, available capacity and financial targets.br/liliDrive consistent execution through standardized migration methodologies, operational playbooks, templates and governance processes.br/li /ulbrpbMigration governance performance management /b /pbrullibr/liliEstablish and facilitate the governance structure supporting the migration program including executive decision forums, operational reviews and performance reporting.br/liliDefine, monitor and continuously improve migration KPIs, dashboards and reporting to provide transparency on migration progress, customer status, commercial outcomes, delivery performance and business case realization.br/liliIdentify systemic bottlenecks, operational risks and recurring execution challenges, driving corrective actions across the organization.br/liliOwn migration exception management, ensuring customer, commercial, contractual, technical and operational escalations are resolved efficiently and consistently.br/liliEnsure adherence to commercial guardrails, approval processes, pricing governance and migration policies.br/li /ulbrpbCapacity planning execution readiness /b /pbrullibr/liliDefine migration capacity requirements across Professional Services, Consulting Partners, Cloud Operations and supporting functions, balancing migration demand with available delivery resources.br/liliEnsure migration readiness across all participating functions prior to each migration wave, including resource availability, governance, customer preparation and operational planning.br/liliProvide executive recommendations on resource allocation, outsourcing opportunities, partner utilization and execution scalability.br/li /ulbrpbCustomer migration execution /b /pbrpbOn‑premise customer migration (technical commercial) /b /pbrullibr/liliOversee end‑to‑end execution of commercial and technical migrations from customer qualification through technical assessment, commercial design, implementation, testing, product transition and post‑go‑live optimization.br/liliCoordinate cross‑functional delivery teams throughout the migration lifecycle while proactively resolving delivery risks and execution blockers.br/liliEnsure consistent execution quality across regions through standardized migration methodologies and operational standards.br/li /ulbrpbCloud customer migration (commercial) /b /pbrullibr/liliLead the commercial migration program for existing cloud customers transitioning to the new packaging and pricing model.br/liliPartner with Sales and Renewal teams to execute structured, cohort‑based commercial migrations aligned to predefined customer lifecycle triggers such as renewals, cloud expansion opportunities and cross‑sell events.br/liliBalance customer retention, migration velocity, commercial standardization and ARR realization while ensuring compliance with commercial governance and negotiation guardrails.br/li /ulbrpbContinuous improvement /b /pbrullibr/liliCapture lessons learned from completed migration waves and incorporate them into future migration planning, execution standards and governance processes.br/liliContinuously improve migration methodologies, planning assumptions, operational playbooks, reporting and customer engagement models.br/liliDrive increased standardization and scalability of migration execution while maintaining flexibility for strategic customer situations.br/liliIdentify opportunities to automate, simplify and optimize migration processes across commercial and technical functions.br/li /ulbrpbQualifications /b /pbrpbRequired /b /pbrullibr/liliMinimum Bachelor’s in Engineering, Information Technology, Business or related field.br/lili10+ years of experience leading large‑scale transformation, cloud migration, SaaS transition or customer lifecycle programs.br/liliDemonstrated experience managing complex enterprise customer implementations and migrations.br/liliStrong program management, stakeholder management and executive communication skills.br/liliProven ability to lead cross‑functional teams in a matrix organization.br/liliExperience driving operational execution across commercial, technical and services organizations.br/li /ulbrpbPreferred /b /pbrullibr/liliExperience managing global customer transformation programs.br/liliKnowledge of cloud migration methodologies and enterprise application modernization.br/liliFamiliarity with commercial transformation, pricing migrations and customer retention programsbr/li /ulbrpbCritical success measures /b /pbrullibr/liliMigration wave execution versus plan.br/liliOn‑prem ARR converted to cloud ARR.br/liliCustomer retention during migration.br/liliMigration cycle time and throughput.br/liliDelivery capacity utilization.br/liliBusiness case realization.br/liliExecutive stakeholder satisfaction.br/li /ulbrp#LI‑Hybrid /pbrOur Interview PracticesbrpTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. xgiwjmb /pbrpApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. /pbr