Functional Business Analyst

Why do we need you ?

As a Functional Business Analyst at Sekurit Service you:

Analyse business

• Engage with business stakeholders to understand their needs, objectives, and challenges.
• Conduct workshops, interviews, and surveys to gather detailed requirements.
• Enjoy working with data and transforming data into conclusion-driven stories.
• Analyse data to identify trends, insights, and areas for improvement.
• Develop and generate reports to support business decision-making.
• Assist in the coordination of project activities, ensuring timely delivery of milestones.
• Provide training and support to end-users on new e-commerce functionalities and processes.

Analyse functionally

• Translate and document business needs into complete and consistent business requirements.
• Collaborate with the technical team to design e-commerce solutions that meet business needs.
• Are pragmatic and solution driven.
• Enjoy working in a complex landscape, paying attention to details, and being a knowledgeable process owner.
• Maintain comprehensive documentation of business processes, requirements, and functional specifications.
• Participate in solution validation and testing to ensure functionality aligns with requirements.

Is this job for you ?

What could your day look like?

Within France a team of stakeholders is facing a challenge where customers on the web shop cannot find the right information to order. To support the product owner in finding a solution you set-up a meeting with France to challenge their needs to come to a concrete problem statement.

After defining the problem, you dive into our web shop data to assess the situation with facts, and you map out the customer journey with various tools available. You check-in with your UX design colleague to draft a visual solution and spar with your developer colleagues to make your solution work technically.

To make your solution work, you need to check in with colleagues from the enterprise resource management system to make sure that it will communicate functionally with the web shop. After ensuring that all technical dependencies are secured, you start documenting your solution for the development team.

When the solution has been developed, you perform the user acceptance test and help the French team with implementing the new solution.

By using your data visualisation skills, you help to monitor the impact of your solution on our digital platform.

At the end of the day, you create documentation so that no knowledge is lost about the implemented feature.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Proven experience as a Business Analyst or Functional Analyst in e-commerce environment.
• Strong understanding of e-commerce platforms, technologies, and best practices.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Proficiency in business process modeling tools and techniques.
• Experience with data analysis and reporting tools.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple stakeholders.

Preferred Skills:

1. Knowledge of B2B e-commerce platforms such as SAP Commerce Cloud, Magento, or similar.
2. Experience with agile methodologies and tools (e.g., JIRA, Confluence).
3. Familiarity with API integration and data exchange standards in e-commerce.

Steps to join us

What’s next?

If we managed to get you interested, please introduce yourself to us via CV and motivation letter .

We are looking forward to meeting you! You will get a response on your application in the week of August 19th due to the holiday period.

Please do not make use of this vacancy as an acquisition opportunity!

A little more about us

Sekurit Service is a business unit of the multinational Saint-Gobain, a world leader in sustainable habitat and one of the largest glass manufacturers in the world. To give you an idea, on a yearly basis Saint-Gobain Sekurit provides the glass for 50% of the European cars, and 20% worldwide. Sekurit Service distributes automotive glass and a full package of related products in the replacement market worldwide ( Our Breda based team facilitates the IT and product management for over 15 different countries where we sell our car glazing. Our B2B e-commerce platform keeps growing every year. To support the team, we are looking for a new Functional Business Analyst.