QA Engineer - ITSM API Platform

Are you a sharp-eyed QA Engineer with a knack for APIs and a passion for making things run smoothly? We're on the hunt for someone just like you to join our dynamic team!

Our team is at the forefront of delivering Service Management APIs, powering the IT Service Automation Platform. We enable seamless, secure, and compliant access to vital Service Management and CMDB data. As our next QA Engineer, you'll be the guardian of our APIs' quality, reliability, and performance. You'll dive deep into designing and implementing killer testing strategies, boost our automation game, and continuously elevate the quality across the entire platform, all while collaborating closely with developers, our product owner, and the solution architect.

If you've got rock-solid API testing chops, a good grasp of service management processes (think ITIL!), and a genuine enthusiasm for automation, quality engineering, and always getting better, then you're exactly who we're looking for!

Here's what you'll be doing:

• Helping shape and execute comprehensive test strategies – think functional, integration, regression, and performance testing for our Service Management APIs.
• Building and maintaining slick automated test frameworks for API validation and integration.
• Making sure our APIs are spot-on when it comes to functionality, data integrity, security, and compliance.
• Integrating automated tests into our CI/CD pipelines for that sweet, sweet continuous testing and rapid feedback.
• Teaming up with our development squads to bake quality right into the API development process.
• Getting your hands dirty with test data management and environment setup to ensure our testing is rock-solid and repeatable.
• Keeping our API documentation sharp and making sure it perfectly matches the implemented features and test coverage.
• Keeping a watchful eye on API performance and reliability, and jumping in to help figure out the root causes of any hiccups.
• Playing a key role in incident management by troubleshooting issues and verifying fixes in environments that mirror production.
• Sharing your quality insights, highlighting risks, and presenting test results clearly to everyone, whether they're tech wizards or not.

Contract Details:

• Duration: June 30, 2026 - May 31, 2027 (with extension options!)
• Language: English is a must!
• ZZP Allowed: Nope, sorry!
• Location: Utrecht, Netherlands
• Submission Deadline: July 15, 2026, 13:00

Let's dive into what makes you the perfect fit for this role!

• You've got some serious chops when it comes to API testing, especially with RESTful services and making sure everything integrates smoothly.
• You're not just theorizing; you've got hands-on experience with API testing tools.
• You understand the power of test automation frameworks and how to leverage them.
• Getting tests to play nicely with CI/CD pipelines (think Azure DevOps and YAML) is second nature to you.
• Bonus points if you're familiar with Azure services like API Management, Functions, or Container Apps – it shows you're ahead of the curve!
• Being comfortable with programming languages like Python, C#, or JavaScript is a definite plus that will help you hit the ground running.
• You have a solid grasp of ITIL processes, including incident, problem, change, and release management, so you understand the bigger picture.
• You know your stuff when it comes to API security, performance testing, and keeping an eye on things through monitoring practices.
• Your analytical and problem-solving skills are top-notch, and you've got that crucial "quality-first" mindset.
• You communicate like a pro and collaborate like a dream.
• You can totally rock it working solo but also shine as a contributing member of a cross-functional team.

So, why jump aboard with us?

• You'll be working with the latest and greatest tech, including a brand-new Service Management platform that's seriously cool.
• We foster a work environment that's not just collaborative but truly inclusive.
• Expect a salary and benefits package that's genuinely competitive.
• We're all about helping you grow, offering plenty of opportunities for professional development.

If you're buzzing with excitement about APIs and automation, seriously, hit that apply button! We'd be thrilled to have you join our innovative team!