Conversion & Retention Optimization Lead (Remote)

About the team

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

We are looking for a CRO Lead - a strategic, data-driven leader who will drive our global growth, revenue strategy, and go-to-market success across multiple brands and business lines.

Get ready to

• Own the full customer funnel and drive continuous experimentation to improve conversion, retention, and monetization.

• Develop and execute data-driven growth strategies focused on increasing customer lifetime value (LTV) and reducing churn.

• Lead cross-functional collaboration between Product, Marketing, CRM, and Analytics teams to achieve ambitious growth targets.

• Manage and mentor a small team of conversion, CRM, or growth specialists.

• Identify optimization opportunities across onboarding, subscription flows, pricing, lifecycle communication, and user journeys.

• Build and manage an experimentation roadmap including A/B testing, funnel analysis, and retention initiatives.

• Use analytics and customer insights to make high-impact decisions and continuously improve performance metrics.

• Monitor and report on key KPIs including conversion rates, retention, churn, CAC, and LTV.

We expect you to

• 3–5+ years of experience in conversion optimization, retention, lifecycle marketing, growth, or related roles.

• Previous people management or team leadership experience.

• Proven track record of improving conversion, retention, and revenue through experimentation and data-driven optimization.

• Strong understanding of customer lifecycle management, subscription economics, and funnel optimization.

• Hands-on experience with A/B testing, CRO methodologies, and behavioral analytics.

• Experience working cross-functionally with Product, Marketing, CRM, and Analytics teams.

• Excellent communication, analytical, and stakeholder management skills.

• Experience with tools such as Google Analytics, Mixpanel, Amplitude, Hotjar, VWO, or similar platforms is a strong advantage.

Salary

Gross salary range is 5500-6100 EUR/month.

Location

We have plenty of amazing workspaces you can choose from: our awesome headquarters in Vilnius , and super cool hubs in Kaunas , Klaipėda, and Riga !

For Vilnius: 4 days onsite, 1 flexible day remote. Meanwhile, in Kaunas: onsite, hybrid, or remote options are available depending on the role.

Speaking of perks:

Own your wellness

Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.

Boost your daily life

Every breakthrough needs a spark and our daily setup reflects that. Pet-friendly office, fresh breakfasts, hot lunches, drawers and fridges stocked with snacks and food – for a quick bite or even a team-cooked meal together. Rooftop and cellar events keep things lively, while 10 social clubs give space to dive into passions and try new things. Add a public transport card for Vilnius and Perks.lt perks for smoother days.

Shape your growth path

Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1000 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.

Drive global impact

This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.

*additional conditions apply based on your residence location.