Senior Account Manager

pAs an Account Manager, you are the primary point of contact for our key clients. You are responsible for building and maintaining strong relationships while ensuring the successful execution of marketing and campaign initiatives. You act as a strategic partner, helping clients navigate the digital landscape and achieve their business goals. The ideal candidate has extensive experience in digital marketing, excellent communication skills, and a proactive approach to managing both clients and internal teams. /ph3About you /h3p6+ years of experience in account management within a digital, creative, or marketing agency /ppStrong knowledge of digital marketing channels and experience leading successful campaigns /ppProven experience managing accounts and delivering client results /ppExcellent communication and presentation skills, with the ability to build trust and influence key stakeholders /ppStrong project management skills, with the ability to manage multiple clients and projects simultaneously /ppProactive and solution-oriented with a strong focus on client success /ppLanguage proficiency: Dutch (native), English (fluent) /ph3What you'll do /h3pBuild and maintain strong, lasting relationships with clients, acting as their trusted advisor and primary point of contact for all account-related matters /ppDevelop a deep understanding of clients' business objectives and industries, providing strategic insights and recommendations to help them achieve their goals through tailored marketing strategies /ppOversee the planning, execution, and delivery of campaigns, ensuring they are delivered on time, within budget, and in line with client expectations /ppCollaborate closely with internal teams to ensure smooth project execution, steering cross-functional teams to meet project deadlines and deliverables /ppFocus on client satisfaction and retention by delivering measurable results, identifying opportunities for upselling and cross-selling additional agency services to drive revenue growth /ppMonitor and analyse campaign performance, providing clients with regular reporting and using data and insights to optimise ongoing campaigns and demonstrate ROI /ppManage account budgets, including forecasting, monitoring, and reporting on project financials, ensuring projects are delivered within agreed scope and profitability targets /ppProactively address client concerns or issues, ensuring swift and effective resolutions that maintain strong relationships /ppParticipate in pitches for new business and client presentations, contributing strategic insights and account management expertise /ppDevelop new initiatives to optimise workflows and drive business growth /ph3What's in it for you? /h3pYoung, ambitious team with lots of room for ideas /ppDaily fresh lunch at our Amsterdam office (Watertorenplein) /ppMonthly team sports/workouts regular team outings /pp10 remote working days per year /ppPersonal development through training courses /ppTeam bonus when targets are met /ppApple laptop and phone /pp28 vacation days (based on a 40 hrs work week), pension plan your birthday off /p #J-18808-Ljbffr