Receptionist(e)

Citadines Canal Amsterdam is looking for an enthusiastic, curious and inventive Receptionist to join The Ascott Limited’s newest flagship in Europe!

Our Citazens, being the staff of Citadines, stand at the heart of the historic and heritage property that has 93 rooms, gym and guest lounge (providing a food & beverage offering) within the building.

In the position of Receptionist, you will be engaged to and responsible for:

• Delivering the expected levels of service and standards to our guests during your shifts

• Being the first point of contact of our property, you will offer our guests a warm welcome and help them with the check in or check out or help them on their way in Amsterdam

• Deal with guest or reservations requests in a timely and efficient manner in person or by telephone or email

• Working together closely with the other departments, to make sure everything is arranged for our guests

• Being a resourceful problem solver, upbeat and energetic and always on the lookout for new local hangouts to recommend

To be successful as a Receptionist you will:

• Have previous experience, which is an advantage, but an enthusiastic and eager to learn attitude is much more important

• Be flexible to work shifts (early or late) over a 7-day rotating pattern (including weekends)

• Be an adventure-seeker, enthusiastic approach to your work and service orientated

• Have strong interpersonal skills with effective communication ability in written and spoken Dutch orEnglish

What we offer:

• A competitive salary above the Horeca CAO

• Travel allowance (based on the number of worked shifts)

• A special staff rate when staying in our European properties

• You can obtain your BHV certificate or Social Hygiene Certificate at our expense

• A chance to be a part of a brand new property with an incredible team

Citadines – For the Love of Cities. Every Citadines brings you to the city, and the city to you. Activate the infinite possibilities available at the doorstep of our hotel apartments.

Citadines Canal Amsterdam is located in a monumental building from the 17th century originating as a weavers cottage before being converted to a hotel since the 1960s. Our location is just a 3-minute walk from the Vijzelgracht metro station. Ideal for your commute and after work you are immediately in the city to do some shopping, or enjoy what Amsterdam has to offer.

Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.

The Ascott Limited diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments, as well as student accommodation and rental housing. Its award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello; and it has a brand partnership with Domitys.