Senior Supply Chain Performance Manager

pulliUp to €6,500 gross per month plus a quarterly KPI bonus of up to €1,000 /liliOpportunity to join a rapidly scaling international business experiencing 40-50% year-on-year growth /liliSignificant autonomy and ownership within a business-critical leadership role /liliDirect impact on company performance, supplier relationships, and customer satisfaction /liliDynamic, entrepreneurial and fast-paced working environment /liliInternational exposure, working daily with teams and suppliers across Europe and China /liliLong-term career progression opportunities as the business continues to expand globally /liliYoung, ambitious and highly driven company culture focused on growth and innovation /li /ulh3The Role: /h3pWe are seeking a highly organised and commercially minded Senior Supplier Operations Manager to lead supplier performance and supply chain operations across Europe and China. /ppThis is a pivotal leadership role responsible for ensuring suppliers consistently deliver against agreed performance standards while acting as the key link between Dutch management, Chinese suppliers, and internal stakeholders. /ppRather than focusing on day-to-day logistics execution, this position centres on supplier performance, operational oversight, stakeholder management, strategic planning, and continuous improvement. /ppYou will oversee a team based in both the Netherlands and China while maintaining visibility across all supplier-related activities. The successful candidate will be responsible for driving improvements, implementing action plans, analysing KPIs, and ensuring the supplier network remains a competitive advantage for the business. /ph3Key Responsibilities: /h3ulliLead and manage supplier performance across a network of China-based manufacturing and sourcing partners /liliAct as the primary bridge between European management teams and Chinese suppliers /liliManage and develop a team of five supply chain professionals located in both the Netherlands and China /liliDrive supplier accountability through agreed KPIs, performance metrics and regular performance reviews /liliMonitor supplier delivery, quality, pricing and operational performance /liliConduct supplier evaluations, audits and improvement initiatives where required /liliIdentify operational risks and implement proactive solutions before issues impact customers /liliLead weekly supplier KPI reviews and performance meetings /liliAnalyse data, identify trends and develop strategic improvement plans /liliManage escalations relating to supplier performance, quality, stock availability and delivery issues /liliWork closely with Account Management, Operations, Customer Success and Leadership teams to prioritise actions and resolve complex challenges /liliBuild strong long-term supplier relationships while maintaining high performance expectations /liliDevelop processes, structures and reporting frameworks that support continued business growth /liliConvert operational challenges into commercial opportunities through strategic planning and supplier collaboration /liliMaintain a clear overview of priorities across multiple departments and stakeholders /liliFluent Dutch (minimum professional level) and Mandarin Chinese /liliStrong understanding of Chinese business culture and ways of working /liliPrevious experience managing suppliers, external partners, operations or supply chain performance /liliDemonstrated ability to lead cross-functional teams and manage multiple priorities simultaneously /liliStrong analytical and problem-solving skills /liliExperience working with KPIs, operational performance metrics and continuous improvement initiatives /liliExcellent stakeholder management and communication skills /liliAbility to remain calm and objective in a fast-paced environment /liliStrong organisational skills with the ability to maintain a strategic overview while managing operational challenges /liliCommercial mindset with the ability to balance risk, opportunity and business priorities /li /ulh3Highly Desirable: /h3ulliFactory, sourcing or procurement exposure /liliExperience working directly with Chinese suppliers or manufacturing partners /liliPrevious experience in a scale-up or high-growth business /liliSupply chain, operations, logistics or supplier management leadership experience /liliExperience managing international teams /li /ulh3Personal Profile: /h3ulliWe are looking for someone who: /liliThrives under pressure and enjoys taking ownership /liliNaturally creates structure and clarity in complex situations /liliIs proactive rather than reactive /liliCan prioritise effectively and focus on high-impact activities /liliIs commercially aware and solution-oriented /liliEnjoys working in a fast-changing entrepreneurial environment /liliCan confidently challenge suppliers and internal stakeholders when required /liliHas the maturity and confidence to make decisions independently /li /ulh3About the Business: /h3pOur client is a rapidly growing international technology and e-commerce business that supports online retailers through a combination of software, automation, supplier management and supplier management solutions. /ppWorking with a large network of suppliers across China and customers throughout Europe, the business has established itself as a trusted partner for e-commerce entrepreneurs looking to optimise their operations, improve product sourcing and scale efficiently. /ppThe organisation combines advanced technology with operational excellence, offering customers access to supplier networks, fulfilment solutions, performance management tools and dedicated account support. /ppWith continued growth forecast over the coming years, this is an exciting opportunity to join a business where supplier performance sits at the heart of its success and where the right individual can make a significant impact on future growth. /p /p #J-18808-Ljbffr