Field Service Specialist

pTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. /ph3Job Category /h3pSales /ph3Job Details /h3pAbout Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. /ppReady to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. /ppThe Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer's technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision-translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies. /ppThis role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service Operations solutions deliver transformative business value. /ph3Key Responsibilities /h3ulliDemonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies. /liliUnderstands market landscape, competition, and technical architecture to establish Salesforce's Field Service solution as the best choice to meet customer needs. /liliProvides actionable technical recommendations and insights to clients that focus on driving usage at scale in production. /liliLeads technical design sessions , designing and documenting domain-specific workflows and architectures that are aligned with the client's business objectives. /liliFosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls. /liliPresents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions. /liliTranslates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities. /liliHandles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements. /li /ulh3Job Qualifications /h3h3Required /h3ulli7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions /liliBachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience /liliDeep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration /liliProven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments /liliExperience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps /liliStrong executive presence - comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders /liliDemonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles /liliFamiliarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT) /liliExperience in competitive positioning and understanding of the field service technology landscape /li /ulh3Preferred /h3ulliSalesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect) /liliBackground in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar) /liliExperience working in or alongside a customer success, professional services, or consulting capacity /liliFamiliarity with Agentforce, AI-driven scheduling, or agentic workflow automation /liliTrack record of developing customer champions and technical trust-based relationships in enterprise accounts /li /ulh3Unleash Your Potential /h3pWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experi /p #J-18808-Ljbffr