Customer Support Specialist German Speaker

pbOn-site in Lisbon (Relocation Package Included) /b /ppbAre you ready for your next career step under the Portuguese sun? /bbrScroll naar beneden voor een compleet overzicht van wat deze baan inhoudt. Bent u de juiste kandidaat voor deze functie?brWe're hiring motivated individuals with strong communication skills to join our bon-site customer service team in Lisbon /b. This full-time opportunity comes with a brelocation package included /b, making your transition smooth and supported from day one. /ppIn this role, you will support customers and help deliver high-quality service in a dynamic and international environment. /pbYour Responsibilities /bullipAssist customers via phone, email, and chat in bGerman /b /p /lilipHandle inquiries with professionalism and empathy /p /lilipResolve issues and guide users with provided solutions /p /lilipWork with internal teams to ensure a smooth customer experience /p /li /ulbLanguage Requirements /bullipbGerman: C2 /b /p /lilipbEnglish: B2 /b /p /li /ulbWork Schedule /bullipMonday to Saturday (including bank holidays) /p /lilip08:00 AM 06:00 PM (Portuguese time) /p /lilipDays off: Sunday + 1 rotational day per week /p /li /ulbWhat We Offer /bullipbRelocation Package /b (for candidates moving from outside Portugal): /pullipFlight reimbursement up to 400 after 6 months of employment (economy class) /p /lilipRoom in a shared apartment for up to 12 months (rent 280/month, all bills included and directly deducted from salary) /p /li /ul /lilipbDaily meal allowance provided to support your lunch expenses /b /p /lilipbMonthly transport support to make your commute easier /b /p /lilipbHealth Insurance /b: Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment /p /li /ulpJoin our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe. xgiwjmb /ppbApply now to begin your new journey in Portugal! /b /pbr