Application Engineer

ppATTENTION: WE DO NOT ACCEPTS APPLICANTS FOR THIS ROLE WHO HOLD OR NEED A HSM VISA AND/OR 30% TAX BENEFIT /ppbThis = the job you're looking for /b /ppAs an Application Operations Engineer, you play an important role in ensuring the stability, performance, and availability of Exact's cloud-hosted applications. Together with your colleagues in the Application Operations team, you help operate business-critical SaaS solutions used by hundreds of thousands of customers every day. Our products run in multi-cloud environments on Microsoft Azure and Amazon Web Services (AWS). You support the monitoring, maintenance, and continuous improvement of these customer-facing applications while working closely with development, infrastructure, and product teams. Across Cloud Operations, we support more than 25 different products and workloads, serving over 700,000 users. As a member of the Application Operations team, you contribute to the reliable operation of these services and help ensure that our customers can depend on Exact's solutions every day. Our Cloud Operations organization consists of around 60 colleagues across Delft, Utrecht and Kuala Lumpur. Within this organization, Application Operations and Infra Operations work closely together to deliver a reliable and scalable hosting platform. This vacancy specifically applies to the Application Operations team operating from Delft and Utrecht. /ph3Your responsibilities /h3ulliMonitor the health, availability, and performance of cloud-hosted applications. /liliInvestigate and resolve incidents, alerts, and operational issues. /liliPerform operational tasks related to application management and maintenance. /liliExecute application updates and configuration changes following established procedures. /liliWork closely with Development, Infrastructure Operations, and Product teams to ensure smooth service delivery. /liliContribute to root cause analysis and problem-solving activities. /liliHelp improve monitoring, automation, documentation, and operational processes. /liliParticipate in incident management activities and support operational excellence initiatives. /liliLearn and develop expertise in cloud technologies, application hosting, and operational best practices. /liliYou will work closely with colleagues across Europe and Asia to ensure a reliable experience for our customers. /liliYour attention to detail, eagerness to learn, and proactive attitude help maintain the high standards of Exact's cloud operations. /li /ulh3This = what we offer /h3pA competitive salary, bonus structure, holiday allowance, and strong secondary benefits. /ppA hybrid, international, and innovative working environment. /pp3 Giving Back Days for community and social impact. /ppExtensive opportunities for training, certifications, and career development. /ppCollaboration with highly skilled colleagues across engineering, cloud, and infrastructure teams. /ppThe opportunity to contribute to the operation of products used by hundreds of thousands of users. /ppA vibrant office atmosphere, including Friday drinks at our in-house bar Bits Bytes. /ph3This = what you bring /h3pYou are eager to learn, enjoy solving technical challenges, and have an interest in cloud technology and application operations. /ppYou have: /pulliA Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience. /liliMin 2-3 years professional experience in Application Operations, Technical Application Management, IT Operations, or a similar technical role. /liliKnowledge of cloud platforms such as Microsoft Azure or AWS. /liliExperience with monitoring, troubleshooting, and supporting applications in a production environment. /liliStrong analytical and problem-solving skills. /liliGood communication skills and the ability to work effectively in a team environment. /liliA proactive attitude and willingness to continuously learn and improve. /liliNice to have: /liliExperience with monitoring tools such as Azure Monitor, Application Insights, or AWS CloudWatch. /liliBasic scripting or automation experience (PowerShell, Bash, Python, or similar). /liliFamiliarity with Linux environments and the ability to perform common operational tasks, such as log analysis, process management, file system navigation, and basic troubleshooting. /liliExperience with ITIL processes such as Incident, Problem, and Change Management. /li /ulh3This = our application procedure /h3pIf there's a match, the process starts with an introductory call from one of our recruiters. /ppNext, you'll meet the hiring manager to discuss your technical background, experience, and motivation for working in cloud operations. A final round may include a discussion of operational scenarios and how you approach troubleshooting and problem-solving. /ph3About Exact /h3pExact develops cloud software for small and medium-sized companies and their accountants. The products automate business processes in areas such as Finance and HR and provide specific ERP solutions for wholesale distribution, manufacturing, projects and construction. This saves time and provides insight. It enables customers to work efficiently, make informed decisions and continue growing. More than 675,000 companies primarily in the Netherlands, Belgium and Germany already rely on Exact's software. /ppExact was founded in 1984 in Delft, the Netherlands, which is still the location of our head office. Every day, more than 2,000 ambitious professionals work on innovation. Driving responsible business, with respect for each other, the environment and society is central to this. For more information, visit /p /p #J-18808-Ljbffr