Senior Director Engineering - Connected Trip Experience & Data
Booking Holdings, Inc.
ppbAbout Marketplace /b /ppBooking.com's Marketplace unit turns travel goals into travel realities. Our purpose? To create frictionless experiences at each and every stage of the trip. From browsing to booking and beyond, our focus is on building the connected experiences which make journeys smoother, faster and more enjoyable. Think of us as travel matchmakers, ensuring seamless integration across our product verticals to effortlessly and intuitively connect traveler preferences and actions. /ppThe Marketplace mission is to truly understand traveller needs and behaviour across multiple verticals, design and implement common traveller-facing product experiences, steward travellers to the right vertical offering, and grow Connected Trips, where travellers not only book hotels or homes, but also flights, car rentals, rides, and local attractions with us. The long-term mission of Marketplace is to grow traveller loyalty through delivering phenomenal product experience, by evolving our customer loyalty program, and by ensuring Booking.com supports our travellers in the right way throughout their trip. Marketplace Business Unit runs the common parts of our website and app, as well as is responsible for key Booking.com-wide capabilities, such as the User Experience, Experimentation Platform, Measurement, and operational Predictive ML models. /ppbSenior Director Engineering - Connected Trip Experience Data /b /ppAs a Senior Director Software Development, you are responsible for leading the Connected Trip Experience, Foundational capabilities and Data within the Marketplace Business Function, a department of self steering teams who develop products and constantly innovate to delight our customers. /ppWe hire the best and the brightest professionals, and we empower them to innovate, you need to have: /pullipFirst hand experience of building customer centric experiences at scale on AI, Mobile, and web platforms in partnership with Product /p /lilipExperience of leading technology organisations at scale /p /lilipDemonstrable experience of partnership with senior stakeholders in and out of technology across matrix organisations /p /lilipDeep engineering and technology leadership background who can influence and shape our technology narrative including engineering best practice, AI adoption and modernisation /p /lilipDemonstrable experience at building and growing a collaborative, high trust and focused organisation /p /lilipDemonstrable experience of leading organisations involved in data AI products services /p /li /ulpYour focus will be: /pullipLeading the Technology organisations for Connected Trip Product Experience, Foundations and Data. /p /lilipDeeply partnering with Product Data, planning and delivering to meet our objectives /p /lilipEmbedding Gen AI into our Customer Experience, Ways of Working and Data platforms /p /lilipContinually raising the maturity and capability of the organisation so that we are fast, sharp and focused /p /lilipEnsuring your organisation is engaged, focused and resilient. /p /li /ulpbDesired Outcomes: /b /pullipDeliver on Connected Trip product and Data AI ambition /p /lilipEvolve and execute our technology strategy improving tech maturity, scalability, agility, and efficiency, and ensuring future-proofing /p /lilipEmbed Data AI deeply into the organization from a Customer, Builder and Platform perspective /p /lilipDeeply embed customer centricity into the habits of your organization /p /lilipHighly engaged, motivated and focused organization empowered to deliver at speed. /p /lilipTechnology thought leadership and partnership in and out of Marketplace to drive our strategy forward. /p /lilipEnsure the technology strategy is clearly communicated and understood across the organization, and drive adoption and execution. /p /lilipDrive alignment and buy-in from both tech and non-tech stakeholders by effectively influencing and collaborating at all levels. /p /li /ulh3B. Responsible /h3pbPeople Function Leadership /b /pullipLead, inspire and motivate your Engineering function through leading by example and setting expectations around what success looks like, giving ownership and providing clarity when necessary /p /lilipLine manage Directors and Senior Managers as well as top technical talent, such as Principals. /p /lilipCommunicate strategy in a compelling manner to multiple teams and relevant stakeholders /p /lilipFoster inclusion by holding self and others accountable /p /lilipDrive people centric initiatives that enable workforce diversity /p /lilipOrganisational design, strategy and budget to ensure we are set up to deliver on our strategic agenda /p /lilipPartner in and outside of our Business unit to lead and shape the people agenda across Booking.com /p /lilipCreate a learning environment by coaching, two-way feedback, helping people extract and share personal learnings, and support teams to constantly adapt /p /lilipFoster a positive engineering culture who innovate, work as a team and celebrate success /p /lilipBuild a world class team through nurturing, attracting, and retaining tech talent from around the world /p /lilipEmpower your teams to do their best work at Booking.com /p /lilipBe curious, learn, iterate and shape our culture /p /lilipDeputise for the VP /p /li /ulpbTechnology, Craft Delivery Leadership /b /pullipCreate long-term plans that align with the overall focus of the business /p /lilipLead, influence and own delivery within your function including department goals /p /lilipPartner with other functions and business units to deliver on our strategic agenda /p /lilipMaintain focus on the end goal, minimise risk and remove roadblocks for our strategic agenda /p /lilipEnsure clear and effective communication at all levels: proactively keep all stakeholders informed of what’s happening, upcoming changes, projects, issues and risks /p /lilipFoster mastery in engineering craftsmanship across Booking.com including shaping ways of working /p /lilipOwn Technology-wide topics and help lead and grow the department /p /lilipEmbed Agile ways of working and values within the organization /p /lilipIdentify problems and significantly improve, change or adapt existing methods and techniques drawing from personal experiences and feedback /p /lilipDrive a DevOps culture /p /li /ulpbTechnology, Architecture Product Strategy /b /pullipShape, define and build new products, processes and operational plans in alignment with the commercial and financial needs of the business /p /lilipLead, take ownership and shape the technology strategic objectives and roadmaps /p /lilipBe a strategic thought partner and influence senior stakeholders across the Accommodations and the broader business to set and align the strategic direction of your function /p /lilipMake decisions in complex and ambiguous situations, and guide others in their decision making by recognizing and challenging assumptions, introducing relevant data and multiple perspectives /p /lilipEnsure that the Booking architecture principles and engineering practices are adhered to, and that there is direction and alignment for each product. /p /lilipAnticipate the need for changes based on context, and set renewed courses of action to engage teams and achieve goals, while striving to make the impact clear and understandable /p /lilipDrive innovation in your function /p /lilipOwn the architecture across your function /p /li /ulh3B.Skilled /h3ullipExtensive years of Tech Leadership experience /p /lilipExperience with large scale platforms and high traffic (100,000+ visitors per day), preferably E-commerce sites or marketplace companies /p /lilipDemonstrable experience of building, shaping and leading a cross functional Engineering function or business unit at scale (150/200+ people) /p /lilipMust understand technology and have a proven track record of designing and building high quality web and mobile applications especially high volume consumer facing applications /p /lilipDemonstrable experience of working in Agile environments and more importantly an Agile culture and ethos /p /lilipDemonstrable experience of setting, leading and influencing both the Engineering and Business strategy to the medium and long-term /p /lilipExperience with managing and coaching teams of senior tech leaders including building and growing teams /p /lilipIndependent, pragmatic and proactive work attitude /p /lilipWell versed in Engineering Craftsmanship /p /lilipCloud based technologies /p /lilipBuilding a DevOps culture /p /lilipBe humble and human /p /lilipExcellent communication skills /p /lilipStrong commercial acumen /p /lilipBe able to deputise for the VP of Engineering /p /li /ulpbPre-Employment Screening /b /ppIf your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position. /p /p #J-18808-Ljbffr
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