Customer Service Representative | Dutch Speaker | Remote Portugal
Gema Solutions
Amsterdam
- Werken op afstand
Customer Service Representative | Dutch Speaker | Remote Portugal
We are looking for Dutch-speaking professionals to join an international Customer Service project based in Portugal. This is an excellent opportunity for candidates seeking an international career in a multicultural and fast-paced environment while working remotely from Portugal.
As a Customer Service Representative, you will support customers by providing high-quality assistance, ensuring customer satisfaction, and maintaining professional communication standards.
Job Details
- Position: Customer Service Representative
- Language Requirements: Dutch (C1/C2) + English (B2)
- Location: Porto, Portugal
- Work Model: 100% Remote
- Start Date: June 2026
- Schedule:
Monday to Friday — 07:30 to 17:00
Weekends Off (Saturday & Sunday)
- Contract: Permanent/Long-term
Salary & Benefits
- Competitive base salary
- Performance bonus
- Paid training
- International career growth opportunities
- Multicultural work environment
Relocation Package
- Shared accommodation for up to 12 months for candidates relocating from outside Portugal
- Relocation support inside Portugal
- Full details discussed during the interview process
- Flight ticket not included
Responsibilities
- Provide professional customer support via different communication channels
- Assist customers with inquiries and problem resolution
- Maintain high-quality service standards and KPIs
- Handle customer interactions with professionalism and empathy
- Work efficiently in a dynamic and fast-paced environment
Requirements
- Native or fluent Dutch (C1/C2)
- Good level of English (B2)
- Strong communication and interpersonal skills
- Customer-oriented mindset
- Ability to multitask and adapt quickly
- EU citizenship or valid work authorization for Portugal
About the Company
Join an international company offering career growth opportunities, ongoing training, and the possibility to work with a diverse and global team while enjoying life in Portugal.
Start your next international adventure in Portugal, !
Vacature geplaatst op 16 dagen geleden
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