Business Analyst (End User)

Its digital innovation combined with top-of-the-line fullfillment capabilities that has propelled Kramp forward to a +1 billion euro revenue company . And today we are at the forefront of building the next generation of e-commerce capabilities for our dealers, partners and end customers. 

We are looking for a Business A nalyst who can navigate the complexities that come with solving challenges within the e-commerce realm and drive related customer experience initiatives , working closely with other teams.

The individual who will join our team has a strong understanding of business processes and the ability to create compelling business cases to support innovation and drive the new value proposition of the end-user department. Together, we ensure consistency in the customer experience over all touchpoint s and drive innovations both towards customers as well as internal/operational processes. 

What is your role?

• Define key results area and targets per domain

• Define set of strategic initiatives and business planning

• Analyse and understand current business processes to d evelop business cases to support new features and enhancements .

• Collaborate with stakeholders to gather requirements and drive project success.

• Through insightful analysis and data-driven recommendations you will play a crucial part in enhancing our value proposition and fostering growth.

Your team

This position is key in the inter-relationships and inter-dependencies between the different product and commercial teams for the end-user seg ment. To be successful , i t is key to establish relationships, align, support and gain commitments from the different stakeholders . Throu g h insightful analysis and data-driven recommendations you will play a crucial part in enhancing our value proposition and fostering growth.

Who are you?

• Masters in a quantitative field, e.g. Business Analytics, E ngineering, E conometry .

• 2+ years of experience in b usiness or data analytics , preferably in an e-commerce environment.

• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.

• Experience in developing business cases and presenting them to stakeholders.

• T echnical understanding of data flows and integrations . Proficiency in data analysis tools and methodologies .

• Ability to forge effective working relationships with colleagues across a wide range of disciplines and seniority.

• Located in the Netherlands

What do we offer?  

We are an ambitious, fast-growing, and financially sound organization. You can expect: 

• 25 vacation days and 12 ADV days (based on a full time contract).

• Flexible working policy in hours and location (Utrecht, Varsseveld , home office)

• Profit sharing bonus

• Travel- and working from home allowance.

• Generous budget for training and courses to develop yourself further.

• Good pension scheme.

Do you want to join us? 
In case you feel challenged by the above role description and requirements, we are interested in meeting you! Please use the application button and send your CV and cover letter.

If you do not fully meet all requirements for this role, and you think you would be a good match for us, please apply and convince us. 

Do you have a question about this role? Please do not hesitate to contact Eva Thorsdottir, Talent Acquisition Specialist, Het emailadres op careeratkramp.com bekijken .

About us

Thanks to our ambitions we are active throughout Europe: a leading position in the agricultural market for parts. We heavily invest in E-Business and innovations. Our aim is to make it easy for our customers to run their business. Working at Kramp means working with over 3500 international colleagues. The people at Kramp are enthusiastic, professional and involved. We speak our customers’ language, understand their challenges and earn their trust to exceed their expectations. Our promise “It’s that easy” is embedded in our culture and DNA.  

Working at Kramp means: 

… you belong here! Being part of our open business community  
… your work makes a difference! Have an impact on what matters

… you will develop and realize ! Learn and realize your potential

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