Ops Engineer - Wholesale Banking Tech Lending

Ops Engineer - Wholesale Banking Tech Lending

ING is looking for an experienced Ops Engineer to help build on our transformation ambition for the Wholesale Lending Business.

ING’s goal is to enable people to “do their thing” and empower them to stay a step ahead in life and business. We are one of the largest banks in Europe and we continuously evolve to become one of the most innovative companies in the banking sector.

Within Tribe Lending we have set ourselves on a mission to become fully digitized and data led so as to enhance the experience of our Clients and our employees. Lending is the core of ING’s lifeline. Hence also the driver in ING’s transformation journey.

In our urge to make complex Lending simple, reusing data, following the patterns it provides and predicting the investments we make in our clients is key. We are tackling fundamental, high impact solutions in the financial services industry. Our Tribe consists of roughly 120 professionals and we are growing to accelerate this transformation journey. We are talking of making a fresh start, being creative, challenging the status quo and defer decisions to data and algorithms. We are talking of game changers. So if this sounds exciting and nerve wrecking at the same time, read on!

What is the role we hiring for?

We are looking for a T-Shaped Windows .NET and SQL Server experienced engineer who is willing to adapt and work on containerized and Linux based platforms as well. Someone who is acquainted with comparable environments, ideally in the financial business area and enjoys working with Agile / Lean / Scrum frameworks / methodologies. Who is embracing the responsibility for the implementation, configuration and maintenance of a high available platform, a platform hosting critical applications, supporting crucial financial and credit risk processes.

You will be configuring and maintaining the platform in a professional and controlled way using SRE principals. The business processes are traveling over various other systems and require you to look beyond your own scope and collaborate closely with other teams in the organization.

Responsibilities

• Managing the Windows .NET and SQL Servers platform.
• Configure and maintain multiple MSSQL databases and .NET applications.
• Ability to manage, configure, optimize the IIS Server
• Familiar with SRE concepts and System and Application Monitoring
• Applying capacity and performance management using
• Use monitoring and observability tooling like SCOM/SquaredUp, Prometheus/Grafana and ELK stack to prevent issues and improve the stack.
• Familiar with fail safe and disaster recovery and business continuity concepts.
• Ensure high levels of availability, sustainability and security.
• Understanding of IT Service Management/ITIL and relevant tooling
• Analyze, solve, and correct issues in real time.
• Execute blameless postmortems and root cause analysis from e2eand follow up on them.
• Be outspoken and provide suggestions for solutions and improvements.
• Refine and automate regular processes, track issues, and document changes
• Assisting developers with query tuning and schema refinement
• Assisting developers in building CI/CD pipelines in Azure DevOps for automated deployments of IIS applications or windows services
• Develop structured, version controlled and efficient PowerShell code for automation purposes.
• Drive a professional Life Management and vulnerability management attitude.
• Provide standby support for critical production systems when required.
• Perform scheduled maintenance and support release deployment activities after regular hours.

Requirements and Qualifications

• good level of experience in a SQL & Windows Server administration or similar roles
• good level of experience on Microsoft’s AlwaysOn solution
• experienced with High Availability (HA) and Disaster Recovery (DR) options for SQL Server
• good level of experience with Performance Tuning and Optimization
• good level of automation skills, via scripting (mostly PowerShell, Ansible)
• good level of experience with Windows server and Active Directory
• good level of experience on security concepts and implementations around a platform
• experienced with Azure DevOps and CI/CD pipelines.
• experienced with backups, restores and recovery models.
• experiences with Active Directory and Kerberos capabilities and concepts
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player with great interpersonal and communication skills
• Microsoft relevant MCSA/ MCS qualifications

Nice to haves:

• Experience in enterprise scheduling solutions (TWSd,UAC)
• Experience in python scripting
• Experience event driven technologies like Apache Kafka
• Experience in secured file transfer technologies like XFB Axway
• Experience in NGINX and Load balancing solutions
• Experience in stress, load and performance testing
• Experience in Windows based platforms in the public cloud
• Experience with MS ADFS and multifactor authentication solutions

Who should apply?

At ING, we promote diversity not just because it is the right thing to do, but because it’s essential for delivering on our strategy. To stay a step ahead we need teams with a healthy mix of contrasting perspectives and backgrounds as they are more creative, faster to adapt and more inventive with their solutions. We strive to hire a workforce as diverse as the communities in which we operate, and we will consider every application, regardless of race, religion, color, national origin, sex, disability, or age.

If you are an experienced OPS Engineer with a proven track record of managing various Windows based platforms and applications simultaneously, automate and maintain end to end ecosystems, we would love to hear from you!

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.