Site Deployment Manager

ppSpektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. /p h3Who we are supporting /h3 pThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. /p pThe NCIA provides a wide range of services, including: /p ul liCyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. /li liCommand and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. /li liSatellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. /li liElectronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. /li liInformation Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. /li /ul pOverall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. /p h3The program /h3 h3Assistance and Advisory Service (AAS) /h3 pThe NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. /p pTo provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. /p h3Role ID – /h3 h3Role Background /h3 pThe Technical Implementation Manager (TIM) will serve as the technical subject matter expert on behalf of the NCI Agency, supporting the Primary supplier in the planning, coordination, and end-to-end delivery of equipment across 70 NATO sites. This role demands deep, demonstrable knowledge of NCIA (NATO Communications and Information Agency) operational environments, NATO CIS infrastructure standards, and the complex stakeholder landscape inherent to Enterprise wide Projects. /p pThe successful candidate will act as the technical interface between the primary supplier, NCIA, NATO Commands, site-level CIS authorities and Customer Representatives (users), ensuring deployments are executed on schedule, within scope, and in full compliance with NATO CIS security policies, and asset lifecycle management policies. /p h3Role Duties and Responsibilities /h3 h3Project and Deployment Management /h3 ul liLead the technical planning and sequencing of end user equipment rollouts across the designated NATO sites, aligning with NCIA project schedules and specific site rules, under national and NATO regulation. /li liCoordinate with the primary supplier's logistics and procurement teams to ensure equipment availability, pre-configuration, and readiness prior to site deployment. /li liCoordinate with the primary supplier’s site audit and site deployment activities to ensure delivery on schedule and to expectations. /li liSupport any imaging and baselining tasks required to ensure devices can be deployed to the user on schedule. /li liManage concurrent workstreams across multiple geographic locations, applying robust risk and dependency management. /li liTrack tasking, assess feasibility, log risks and issues. /li liSupport pilot deployments and hypercare (CSM). /li liCollect user feedback and report findings. /li liEnsure adherence to change, release and service support processes. /li liOversee technical acceptance testing and sign-off in accordance with NCIA acceptance criteria and national CIS authority requirements. /li /ul h3NCIA and NATO Stakeholder Engagement /h3 ul liServe as the primary technical point of contact for the Project Implementation Manager and Customer representatives and with the primary supplier for the assigned sites. /li liLiaise with Site Security Offices and Host Nation authorities (where appropriate) to coordinate site access, and site-specific access and work-related requirements. /li /ul h3Team Leadership and Supplier Oversight /h3 ul liMonitor the technical standards, working procedures, and quality gates for the deployment team. /li liMonitor subcontractor and supplier technical performance, escalating risks and issues to the Project Manager as necessary. /li liProvide technical mentoring and knowledge transfer to junior team members and site CIS support staff. /li /ul h3Reporting and Governance /h3 ul liProduce regular Project site delivery and status reports for the project management team, highlighting progress, risks, mitigation actions and opportunities. /li liEnsure full audit trail compliance in accordance with NCIA configuration management and document control policies. /li /ul h3Essential Skills, Experience and Certifications /h3 ul liMinimum 3 years of direct, hands-on experience working within or in direct support of NCIA managed Projects or in support of NATO CIS infrastructure services. /li liProven track record of delivering IT/CIS projects within the NATO governance and procurement framework, including familiarity with NCIA's project lifecycle methodology /li liIn-depth knowledge of NATO security classification handling, network domain architectures. /li liDemonstrated experience navigating NCIA contractual and technical environments, including a good understanding of the Statements of Work (SoW), technical deployment plans and site survey reports. /li liSubstantial experience managing large-scale user facing services, CIS equipment deployments across multiple and geographically distributed sites (minimum 20 sites preferred; 50+ sites highly desirable). /li liStrong working knowledge of Windows enterprise services, including Active Directory, Group Policy, SCCM/Intune, and enterprise imaging/deployment tooling. /li liFamiliarity with secure supply chain, hardware lifecycle management, ITAM processes, and asset disposal in secure government or defence environments. /li liExperience with IT Service Management frameworks (ITIL v3/v4/v5 ) and their application within defence or governmental Projects. /li /ul h3Competencies and Personal Attributes /h3 ul liPolitical Acuity: Ability to operate sensitively within a multinational, consensus-driven environment, balancing site sensitivities with Project delivery targets. /li liTechnical Credibility: Commanding technical presence with the gravitas to represent the supplier at senior NCIA and NATO forums. /li liCommunication Excellence: Exceptional written and verbal communication in English, with the ability to translate complex technical issues into clear executive-level briefings and user friendly language. /li liResilience and Adaptability: Comfortable managing ambiguity and rapid change across multiple concurrent site deployments in geographically diverse and operationally demanding environments. /li liIntegrity and Discretion: Absolute reliability in handling classified information and sensitive data. /li liCollaborative Leadership: Track record of building trusted relationships with multinational teams, suppliers, and military/civilian stakeholders. /li liCognitive Impartiality: Ability to evaluate information, people and situations objectively, without being influenced by personal bias, political ideology, cultural assumptions or site specific preferences. /li /ul h3Desirable Skills and Experience /h3 ul liUnderstanding of NATO SDIP 27 / 28 / 29 for TEMPEST Category standards, security zoning and the associated equipment selection and installation implications. /li liPrevious experience with NATO Force Command Structure, NATO Force Integration Units (NFIUs), Enhanced Forward Presence (eFP) battlegroup CIS, NCISG, or NATO OPEX /li liMultilingual capability — proficiency in French, German or Italian in addition to English is advantageous given the multi-national stakeholder environment. /li /ul h3Education and Certifications /h3 ul liDegree in Computer Science, Information Technology, Systems Engineering, or a related technical discipline; or equivalent professional experience. /li liRelevant professional certifications in cybersecurity, networking (e.g., CCNA/CCNP), or enterprise architecture are beneficial. /li /ul h3Working Policy /h3 ul liOnsite, Travel /li /ul h3Travel /h3 ul liThis role requires frequent international travel to NATO sites across Allied nations. Site visits may include classified facilities requiring advance coordination and escort. The TIM should expect to be away from their primary base throughout the deployment and must hold a valid passport and be available for short-notice travel. /li /ul h3Security Clearance /h3 ul liValid National or NATO Secret personal security clearance /li /ul /p #J-18808-Ljbffr