Senior Retail Technology Manager, EMEA

Who We ArebrLees alle informatie over deze vacature zorgvuldig en gebruik vervolgens de sollicitatieknop hieronder om uw cv en sollicitatie te versturen.brpSince 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. /pbrJOB MISSIONbrpThe Senior Manager, Retail Technology EMEA is the senior regional technology leader responsible for ensuring the successful adoption, operational performance, and business outcomes of global retail technology capabilities across EMEA. Acting as a trusted partner to EMEA Retail and Direct-to-Consumer leadership, the role translates business priorities into regional technology execution plans while ensuring alignment to global product strategies, standards, and roadmaps. The role serves as the primary EMEA representative within Global Retail Technology forums, providing regional business context, operational insights, market requirements, and execution feedback. Working across business and technology functions, the role ensures regional readiness, change adoption, value realization, and operational excellence for retail technology capabilities deployed across EMEA. The role leads the EMEA Retail Technology team and is accountable for maximizing the value of global retail technology investments within the region. Experience in overseeing a complex retail technology landscape spanning Point of Sales (POS), store IT infrastructure, connectivity, payment technologies and integration with ERP and other supporting enterprise platforms is essential. Success is measured through business adoption, operational performance, stakeholder satisfaction, and delivery of regional business outcomes while maintaining alignment with the global operating model. /pbrMAJOR ACCOUNTABILITIESbrRegional Last-Mile Execution OwnershipbrulliLead the last-mile execution of retail technology capabilities across EMEA. /liliOwn regional technology readiness for global retail product releases and major technology changes. /liliEnsure global technology solutions are successfully implemented and operationalized within regional retail environments. /liliEstablish clear ownership for regional retail technology outcomes and proactively address execution gaps. /liliProvide senior leadership and escalation where delivery or operational outcomes are at risk. /li /ulbrRegional Business PartnershipbrulliAct as the senior technology partner to EMEA Retail and DTC leadership. Build strong partnerships across Retail Operations, Omnichannel, Consumer Experience, Go to Market, Finance, Supply Chain and Logistics. /liliTranslate business challenges into clear technology requirements and execution priorities. /liliEnsure Technology is engaged early in regional initiatives and provide transparency on dependencies, risks and delivery expectations. /li /ulbrGlobal Product Technology CollaborationbrulliAct as the primary EMEA partner to Global Retail Product and Technology teams. /liliRepresent EMEA business priorities, market requirements, operational realities, and customer needs within global governance forums. /liliInfluence product decisions and prioritization through structured regional feedback and business insights. /liliAssess regional impacts of global roadmap decisions and coordinate readiness activities. /liliChampion adoption of global platforms, standards, governance processes, and operating model principles across EMEA. /li /ulbrAdoption, Change Value RealizationbrulliOwn regional adoption and change readiness activities for retail technology capabilities deployed across EMEA. /liliPartner with business leaders to ensure capabilities are embedded into operational processes and workflows. /liliMeasure and monitor adoption, operational performance, and business outcomes. /liliIdentify barriers to adoption and drive remediation plans. /liliEnsure lessons learned, business feedback, and regional requirements are incorporated into global product discussions. /liliDrive realization of intended business value from technology investments. /li /ulbrRetail Growth Store Technology EnablementbrulliLead regional technology execution supporting new stores, store changes, market expansion and evolving retail formats. /liliEnsure technology requirements and dependencies are identified and planned early. /liliPromote repeatable and scalable deployment approaches. /liliSupport continuous improvement of the in-store consumer and associate technology experience. /li /ulbrOperational Oversight, Risk Vendor PerformancebrulliOversee regional relationships with key retail technology vendors and service providers. Ensure vendor and service performance supports agreed business outcomes. /liliEscalate material performance concerns through appropriate governance /liliMaintain appropriate budget and financial oversight for the EMEA Retail Technology function. /li /ulbrREQUIREMENTS FOR SUCCESSbrulliExtensive leadership experience in retail or DTC technology and business partnership roles. /liliStrong understanding of retail operations, omnichannel journeys and retail technology ecosystems, including POS, ERP, CRM, order management, data and integrations. /liliExperience executing global technology capabilities across multiple markets while balancing regional needs with global direction. /liliStrong stakeholder management, influencing and executive communication skills. /liliExperience in athletic footwear, apparel, consumer goods or complex omnichannel retail is preferred. /liliRetail growth, new store or market expansion experience. /liliExperience executing global products across multiple countries or markets in EMEA. /liliFamiliarity with Agile, Product or hybrid delivery models. /li /ulbrBENEFITSbrulliDiscretionary Bonus Opportunity /liliDiscount on the health insurance /lili8% holiday allowance /liliFlexible Working Hours /liliPension Scheme /lili25 days Annual Leave per year /liliUp to €300 travel allowance each month /liliHybrid working /liliOn-site Gym /liliEmployee Discount /liliWork from-home allowance /liliHome working equipment /liliSports subscription services /liliFlexibility to work 20 days from anywhere each year /liliWellbeing and Mental Health Benefit (24/7 Employment Assistance Program Support) /li /ulbrEqual Opportunity EmployerbrpNew Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. xgiwjmb If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required. /pbr