Continuous Improvement & Operations Manager

As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.​Tricks of the tradeLead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence​Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.​Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. ​Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.​Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations. ​Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.​What you bring Master’s degree in relevant field​3+ years Supply Chain experience​Comfortable managing high-volume, high-SKU workflows​Strong analytical skills, with a high level of competence in data analysis tools ​Familiarity with Lean and continuous improvement initiatives​Fluent in English​, Dutch is preferredHands-on experience in automated/semi-automated/manual fulfilment​Lean/continuous improvement experience​ Proven ability to lead teams ​Location Flexible: We have sites throughout the Netherlands in the following locations; Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. During your application we will consider together which site makes most sense for you to begin your journey at Picnic. We are a fast-paced, growing company and due to this we require location flexibility from our Operations team.Picnic perksYou'll receive a competitive compensation package, including:25 vacation days per year to recharge your batteriesThe option to lease a carYou’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locationsA flexible company pension plan called “Doenpensioen” at a.s.r.Picnic laptop and smartphoneAn awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!The chance to work in an international environment with motivated team members & legendary company eventsMany internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external partyWe have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen.