Front Office Intern

Looking to gain real-world hospitality experience in a boutique hotel setting? At Park Plaza Vondelpark Amsterdam , you'll learn how exceptional service, attention to detail and genuine guest connections come together to create memorable stays from arrival to departure. Situated in Amsterdam's Oud-Zuid district, close to the iconic Vondelpark and excellent public transport links, Park Plaza Vondelpark Amsterdam is a stylish boutique hotel where personalised service and authentic hospitality take centre stage. As a Front Office Intern , you will be the face of the hotel and play a key role in creating memorable guest experiences. You will gain hands-on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a welcoming and dynamic environment. Responsibilities * Support guests throughout their stay, from check-in to check-out * Deliver a warm and professional welcome to guests from around the world * Assist with guest enquiries via phone, email and face-to-face communication * Learn and apply hotel procedures, standards and systems * Collaborate with departments such as Housekeeping, Food & Beverage and Maintenance to ensure seamless guest experiences * Contribute to maintaining a professional and welcoming Front Office environment Essential Requirements * Currently enrolled in a hospitality, hotel management or related study programme * Strong communication skills in English (written and spoken) * Proactive attitude with a willingness to learn and develop * Guest-focused mindset with a positive and professional approach * Enjoy working as part of a team and adapting to a fast-paced environment * Eligible to complete an internship in the Netherlands Preferred Requirements * Previous experience in hospitality or customer service is an advantage * Interest in Front Office operations and guest relations * Familiarity with hotel systems (PMS) is a plus * Dutch or additional language skills are an advantage * Eagerness to develop operational knowledge within a hotel environment Your Benefits & Perks * Tasty meal during every shift * Receive €250 for referring another intern * Real-world experience in a dynamic hospitality environment * Learning & development opportunities to build valuable skill * Career opportunities across our hotels and corporate teams throughout Europe * Heavily discounted hotel rates * 50% discount in our restaurants and bars * Access to exclusive employee discounts and offers * Fun social events and team celebrations The internship allowance is €550 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

Excited to start your hospitality career and gain hands-on Front Office experience? Apply today -it's quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Vondelpark Amsterdam. Park Plaza. Be part of it.