Service Advisor Middelburg

Service Advisor (with Automotive / Dealership / Commercial Industry exp req.)pstrongArea: /strong Middelburg /pbrVergroot uw kans om de sollicitatieronde te bereiken door de volledige functieomschrijving te lezen en snel te solliciteren.brpstrongRef No.: /strong TRG 2091 /ppstrongSalary: /strong Market related TCTC available/negotiable /ppstrongStart Date: /strong As soon as possible /ppAn opportunity for an experienced strongSERVICE ADVISOR /strong is required for permanent employment based in strongMiddelburg. /strong /pDuties ResponsibilitiesulliRepresent the dealership at reception, welcome customers, book in units for repairs/servicing. /liliAnswer questions about service outcomes, schedule, and book appointments, facilitate units and customer drop-offs and pick-ups. /liliAssist with parts sourcing, and pricing and create quotes for customers’ approval. /liliProvide customers with feedback and information regarding the progress of unit repairs. /liliEstablish and maintain good working relationships with fleet customers, to encourage repeat and referral business. /liliComplaints handling to resolution. /liliAny other related duties as required by the Managing Director and Workshop Manager. /liliGreet customers and offer excellent customer service. /liliMaintain customer records and enter data into dealership system. /li /ulDesired Experience QualificationulliMin of 3 years’ experience as a Service Advisor with a strong administration capability and expertise with a reputable Dealership / Vehicle / Truck or Commercial brand. /liliStrong knowledge of administrative processes and systems (workshop management system). /liliExperience with corporate dealerships / and volume brands. /liliTrack record of reaching targets. /liliExceptional customer service capabilities. /liliExcellent administrative abilities. /liliGrade 12 Matric + Driver's license. /liliCustomer friendly and service orientated. /liliAble to work in a highly pressurised environment. /liliMust have attention to detail. /li /ulPackage RemunerationpstrongSalary: /strong Market related TCTC available/negotiable + Benefits /ppstrongStart Date: /strong As soon as possible /pInterested?pstrongAPPLICATION INSTRUCTIONS /strong /pulliWe will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy. /liliInterested applications are requested to submit their updated CV’s (in word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2091. /liliAttach any relevant documentation that will support enhance your application:ulli(All) Tertiary and Secondary qualifications. /lili(Any) Relevant Professional Memberships / Partnerships. /lili(Any) Trade, Training and/or In-House certificates etc. /lili(Any) Relevant operating and/or vehicle / hardware / equipment licenses. /lili(All) Previous employment references and their contactable details. /li /ul /liliCorrespondence is reserved for the shortlisted candidates who meet the minimum requirements. xgiwjmb /liliShould you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful. /li /ulbr