Partner Solutions Architect (Pan-EMEA GSI)

pWe are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. /p pThe Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. /p pAt Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. /p h3What You’ll Do: /h3 ul liEnsure the successful onboarding, training, enablement, and certification of partner technical resources; /li liParticipate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; /li liCollaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; /li liAdvocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; /li liAnalyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; /li liCollaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; /li liContinuously help curate and evolve lead/best practices for Datadog platform adoption and success. /li /ul h3Who You Are: /h3 ul liPossess a solid technical grounding with hands-on experience of IT Development and/or Operations /li liHas a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role /li liA self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; /li liConfident presentation skills /li liDesired hands-on experience in two or more of the following areas: /li ul liObservability: Datadog, Splunk, AppD, New Relic or Dynatrace /li liPublic Cloud: AWS, Azure, GCP, or Alibaba /li liContainerization: Docker, Kubernetes, OpenShift, Cloud Foundry /li liDev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go /li liConfig Mgmt: Terraform, Ansible, Puppet, Chef /li liCI / CD: Jenkins, Gitlab /li /ul liBonus Points: /li ul liPrevious experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.) /li liPrevious experience using Datadog and/or other cloud monitoring tools (APM, /li liInfrastructure, Logs, Synthetics, NPM) /li liPrevious experience with root-cause-analysis, troubleshooting, debugging /li /ul /ul pDatadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. /p h3Benefits and Growth: /h3 ul liBest-in-breed onboarding /li liGenerous global benefits /li liIntra-departmental mentor and buddy program for in-house networking /li liNew hire stock equity (RSUs) and employee stock purchase plan (ESPP) /li liContinuous professional development, product training, and career pathing /li liAn inclusive company culture, able to join our Community Guilds and Inclusion Talks /li /ul pBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. /p h3About Datadog: /h3 pDatadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. /p h3Equal Opportunity at Datadog: /h3 pDatadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. /p h3Privacy and AI Guidelines: /h3 pAny information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines. /p #J-18808-Ljbffr